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eduroam Wi-Fi Network: Connect with a Chromebook (Chrome OS)
Question
How do I connect my Chromebook to the Wi-Fi network? Do I use eduroam, MavGUEST or MavNET?
Overview
When setting up the eduroam Wi-Fi network you need to have a network connection
Troubleshooting WorkMSU.rdp connection
Question
WorkMSU isn't working, how do I fix the issue?
Overview
If a user encounters issues when attempting to use WorkMSU, see troubleshooting below:
Connection Was Denied Error
Transfer Call in Zoom Phone
Reference this article to learn how to transfer calls. ... select a transfer method.
If you selected Warm Transfer, the current call will be placed on hold while you connect to the dialed number. Click Complete Transfer to transfer the call and hang up your
Frozen Crestron touchpanel
How do I fix the touchpad in the class room, that isn't letting me click on things? ... touch-panel ... . Disconnect the control cord.
3. Re-connect the control cord.
4. Wait for panel to boot.
If the touchpad is a TSW-XXX model, follow the steps below:
1. Hold base with one
Resolving Issues with Wi-Fi Connectivity in Academic Buildings (Non State-Owned Devices)
Overview
With recent upgrades made to our Wi-Fi network, some Windows devices cannot connect to any campus Wi-Fi or have spotty in and out connections. To fix the problem you will need to update
Cannot Login to University Laptop
Question
What to do when you cannot Log into University Laptop
Overview
Connect an Ethernet cable to laptop
Login with your StarID and StarID password
If that still does not work
How to Use Traka Keybank
Question
How do I use Traka Keybank?
Overview
Check out rings
Present your MavCARD to the reader. You will hear a click and the door should unlock
Identify the ring you are
Upgrade PC to Windows 11
If you’ve run the Windows Tech Checker and confirmed that your device meets the requirements for Windows 11, you’re all set to upgrade. Please ensure you’ve backed up your bookmarks and files before
MediaSpace - How to Access
Question
How do I access MediaSpace?
Overview
Navigate to https://mediaspace.minnstate.edu
Login using your StarID and Password
Request Help
Microsoft Teams - How to Create a Team
Question
How can I create a Microsoft Team?
Overview
Note: Microsoft Teams can only be created by employees (staff, faculty, & teaching graduate assistants.)
Teaching Graduate
Send Computers to 7700 France
Overview
All computers to and from 7700 France Location will be sent through intercampus mail
NOTE: They must fit in the blue plastic USPS bin
1. Update ticket with location of computer and when it goes to the mail
2. Wrap and label computer
3. Place in intercampus mail
How to Print to PDF File on Windows
such as your Documents or the Destop.
Click on Print to start the process of saving the PDF.
Note: You may see windows opens open and close as it creates the PDF.
Once the file is saved as a
How to Use Zoom Phone Assistant
Zoom Assistant is a compact desktop panel that allows phone users to quickly find their contacts, access and manage speed dial, make and receive calls, and transfer calls. ... Question
What is Zoom Phone Assistant and how do I use it?
Overview
Zoom Assistant is a compact desktop panel that allows phone users to quickly find their contacts, access and manage speed
University Communication Tools
A a comprehensive guide of resources to help University faculty and staff best communicate messages to their audience about emergencies, news, events, or other announcements. ... Question
How do I communicate campus-wide messages? How do I share information with the campus audiences? What communications tools are available for marketing campaigns?
Quick links
Azure Downloads Fails to Install
Question
What can I do if my Azure download fails?
Overview
If you are experiencing issues with software downloading through Microsoft Azure Education, please contact Microsoft directly for