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Access Power BI in the Cloud

Question How do I access to Power BI in the cloud?  Overview In a web browser, navigate to MavMAIL Login using your StarID and password. Students, Alumni and Emeriti: YourStarID

Request IT Solutions Print Materials

Need informational materials on campus tech? We've got you! Take a look at our materials, request what you need, and we'll deliver right to your office! View catalog Request materials

Cisco Jabber - Login Issues

This is a quick summary of how to login to jabber as a standard user verses a call center user. ... Question How do I login to Jabber? Overview For Standard Jabber users, (not part of a call center) follow the process below to login Enter your in the username field on

Troubleshooting WorkMSU.rdp connection

Question WorkMSU isn't working, how do I fix the issue? Overview If a user encounters issues when attempting to use WorkMSU, see troubleshooting below:   Connection Was Denied Error

Accessibility Consulting

Overview Accessibility Consulting services are available at Minnesota State Mankato In collaboration with Accessibility Resources, Information and Technology Solutions is available to consult

Set Up Speed Dial on Cisco Desk Phone

Question How do I setup speed dials on my phone? Overview How to set up a speed dial:  Speed dials must be set up online using the Cisco Portal In a web browser, go to the Cisco

Verification for Microsoft Multi-Factor Authentication Not Sending

notifications to your mobile device.   Make sure you have a device signal and Internet connection Have someone call you and send a text message to you to make sure you

Outlook - Change Your Default Address Book

default address book When you’re sending an email, you usually want your most common contacts to come up when you select recipients. To ensure this, you might want to change your default address book

Outlook Cached Mode On and Off

Question I am unable to receive or view any emails in Outlook. In the bottom right hand corner it says not connected to MNSU. I am using Windows 10 with Outlook, what can I do? Overview You

Malware Removal - Personal Devices

your device, please Contact IT Solutions.  To download Malwarebytes for your personal device, follow the steps below. Installation and Usage Download the Malwarebytes free download from http

Adobe Asking for Sign-In on Windows PCS Before Opening PDFs

Question How can I open a PDF if I am unable to sign-in to Adobe?  Overview When opening a PDF on my Windows PC Adobe is asking me to sign in. To resolve this so that you can open your PDF

Windows frozen on startup configuring windows

Question What to do when window screen is frozen on Startup Configuration? Overview If you are getting one of the following messages on startup: Preparing to configure Windows.  Do not

Guest Wi-Fi Access

of students and other members of the public and does not require a password. It allows access to the Internet and to services on campus that are accessible to the Internet. Most internal services such

D2L Brightspace: MavPASS Leader or SCoT Observer Course Access

Question My course is participating in the MavPASS program, how do I get the MavPASS Leader access to my course materials and classlist? I am completing an observation with the Students

FlexSync Classroom: Use Share Screen to Improve Laptop Image Quality for Zoom Participants

instructions) Sharing Instructions: 1. Retrieve the Sharing Key for your meeting. Tap the Zoom Touch Display to unhide this information. The sharing key will be 6 random letters   2