Frequently Asked Questions about Office Hours
Can I sync my Navigate360 calendar to my Outlook calendar?
Yes! See the Calendar Sync instructions for more information, under related articles.
How do I see what appointment blocks I set up? Am I going to get an email to Outlook that lists these blocks?
No emails will be sent to you with information about the appointment blocks you set up in Navigate360; however, you can see what you set up under your Staff profile>My Availability tab.
IMPORTANT: If you wish to see your Office Hours blocks reflected on your Outlook calendar, recreate the blocks you build in Navigate360 in Outlook, and mark your Outlook blocks as “FREE”. If you do not mark them as free, your Outlook blocks will overwrite your availability in Navigate360.
How do I find my Personal Availability Link (PAL)?
Your PAL link is located under the My Availability tab on your Staff profile. You can use this link to send students directly to your availability to schedule, create a signature link in your Outlook profile to share your availability with current students, or post it on your syllabus.
You will need to check the box "Add to my personal availability link" when creating your office hours/availability in Navigate360 for that time to show up under your PAL. See instructions above.
How will I know if an appointment has been scheduled via Navigate360 with me?
You’ll receive a confirmation email from the system with the appointment details. You will also see the appointment populate on your Outlook calendar (you wll need to sync your calendar) and on your Navigate360 calendar. In the email/calendar invite, you’ll see the student’s information, appointment reason, and any additional notes they provide.
Once my appointment is over, how do I document the appointment outcomes?
For Scheduled Appointments: There are several different ways to create an Appointment Summary Report for scheduled appointments. Add Appointment Summary is an option in the Actions drop-down menu throughout the platform. The easiest way to access your appointments is from your Staff Home page.
- Under the Appointment tab on Staff Home, scroll down and find your Recent Appointments.
- From this section, you can click on a student and select Add Appointment Summary from the Actions drop-down menu. You can also access this section from the Upcoming Appointments tab of Staff Home.
Note: It is important to always create Appointment Summary Reports from the scheduled appointment itself, rather than ad-hoc to ensure the Summary Report is tied to that specific appointment. I.e don’t use the “Report on Appointment” function is an appointment already exists – see next section.
How do I document a drop-in meeting with a student that isn’t on my Navigate360 schedule?
There are several different ways to create an ad-hoc Appointment Summary Report for walk-in appointments. Create Ad hoc Appointment Summary (Same as Report on Appointment function on the left side of a student's profile) is an option in the Actions drop-down menu throughout the platform when viewing lists.
Ad Hoc Appointment Summary Option - under Staff Home/Action lists:
The easiest way to create an ad-hoc Appointment Summary Report for a walk-in appointment is from Staff Home or a student profile.
- Find the student via the top search bar. Best practice is use their TechID. From this section, you can click on a student to open their profile.
- From the right-side menu, select Report on Appointment from the Options drop down. This will create an Appointment Summary and add that appointment to your calendar in the past.
Report on Appointment Function from a Student's profile
What will students see when scheduling?
Students will see appointment time blocks based on the appointment length the faculty member has offered. Only times available for the faculty member and available for students (based on the student's course schedule and other Navigate360 appointments) will show to the student. Students will also see the generic Faculty Member Office location information below. We have included a "STOP" message to help student pause when scheduling, so they ensure they are scheduling with the correct faculty member.
Still Need Help?
Navigate360 is managed by the Department of Student Success and a team of System Administrators. To contact the Navigate360 system administrators, email navigate360@mnsu.edu.