Overview
This article provides guidance for staff to create organizational charts that meet accessibility requirements for the university website. To comply with WCAG 2.1 AA and public‑sector guidance, all information must be presented as full text on the webpage. Any accompanying visual charts or PDFs must meet accessibility requirements and cannot replace the on page text.
What's Required?
Step 1: Create the Organizational Chart as Full Text (Required)
Every organizational chart must include a complete, on page text version.
- Include all names, position titles, and department/units/areas.
- Present information using clear headings and nested bullet lists to reflect hierarchy and sub-supporting structures.
- Follow logical reading order from top leadership downward.
- Structure the chart so it is fully understandable without any image or PDF.
Step 2: Visual Chart (Optional)
If a visual chart or PDF is included, it must meet accessibility requirements. A compliant PDF must:
- Be fully tagged
- Include correct reading order
- Include alternative text for any images or special elements
- Meet full WCAG 2.1 AA accessibility standards
Alternative text on the webpage describes the function (for example: “Administrative Services organizational structure; full text on the webpage”).
Web Writing and Structure Standards for the Organizational Chart Text
Use Headings to Convey Levels
- H1 for the name of the Organizational Chart division or unit (page title)
- H2 for the division leader who oversees the organizational structure
- H3 for departments, sub-units, areas reporting to the division leader
- Keep titles consistent and current.
Use Nested Lists to Show Reporting Relationships
- Use bullet points for every position.
- Nest lists to reflect who reports to whom.
Keep It Plain, Concise, and Scannable
- On-page full text (complete and current)
- Short phrases for names/titles.
- Avoid jargon, abbreviations without definitions, and decorative text.
- Do not rely on visual formatting, color, lines or shapes to convey hierarchy; use headings and bullet lists.
Example
This is an example of all positions that report to the Chief of Staff and Vice President for Administrative Services.
- H1: Name of the Organizational Chart (page title)
- H2: The position that oversees this organizational structure
- H3: Name of a department, sub-unit, or area.
(H1) Administrative Services — Organizational Structure
(H2) President, First Name Last Name
(H2) Chief of Staff and Vice President, First Name Last Name
(H3) President’s Office
-
Director of Communications and External Relations, First Name Last Name
-
Assistant Director of Presidential Events and Operations, First Name Last Name
- Executive Administrative Assistant,First Name Last Name
(H3) Human Resources
-
Director, First Name Last Name
-
Assistant Director, First Name Last Name
- HR Lead (dotted line to Director and Associate Director), First Name Last Name
- Benefits and Leave Specialist, First Name Last Name
- Benefits and Leave Specialist, First Name Last Name
- Payroll Specialist, First Name Last Name
- Payroll Coordinator, First Name Last Name
(H3) Equal Opportunity and Title IX
- Director, First Name Last Name
- Assistant Director and Deputy Title IX Coordinator, First Name Last Name
- Investigation and Resolution Specialist, First Name Last Name
- EOTIX Specialist, First Name Last Name
(H3) Institutional Analytics and Planning
(H3) University Marketing and Communications
- Associate Vice President, First Name Last