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Fixing Account and Login Issues
Can't log in to an account? Locked out of your account? Need help with your account?
Determining your StarID
Look up your StarID
Activating Your StarID with Tech ID and Social Security Number
How to activate your StarID
Activating Your StarID with Personal Email Address
If you are using your StarID for the first time and/or do not have a password, you will first need to activate your StarID and create your password.
Obtaining a TechID, StarID, MavMAIL/email, and MavCARD for employees not hired by Minnesota State University, Mankato Human Resources (HR)
Those that are employed or volunteer to work for The University but are not paid or hired by MSU-Mankato Human Resources and need to have access to University computer or door access need to obtain a MSU, Email, TechID, StarID, and MavCARD identity card. This process is required to get those initial resources.
Resetting StarID Password to Fix Synchronization Issues
If you can log in to some services but not others, your StarID password may not be fully synchronized.
Trouble Logging into University Laptop
If you have trouble logging into your state-owned Windows device after a password reset, please read our tips.
Changing or Resetting StarID Password
Learn how to change or reset your StarID password quickly and securely.
About StarID
The StarID is a username used at all the institutions within the Minnesota State Colleges and Universities system.