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Outlook - Import Addresses from the Junk Email Filter Lists (Windows)

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I import addresses from the junk email filter list? Overview Import e-mail addresses into your Junk E-mail Filter Lists (PC) Open an email Click the Message tab In

Link Shortening: Accessing Statistics of Shortened Link

  1. Knowledge Base
  2. Web Services
Question How do I check the statistics of a link I shortened using link.mnsu.edu? Overview Login to link.mnsu.edu using your StarID and password Hover your pointer in the Actions box

Outlook - Copy Outlook Email Signature (Mac)

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I copy my Outlook Signature for Mac?   Overview 1. In the Finder go to /Users/starid/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data

Forward\Share Voicemail Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Quickly share or forward voicemail messages with Zoom Phone. ... Question How can I forward or share a voicemail message on Zoom phone?  Overview If you want to forward or share a voicemail to someone that has already been ported over to Zoom Phone

Transfer Active Call Directly to a Voicemail Box

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Question How can I transfer or forward a call directly to someone's voicemail box?  Overview Zoom Phone App:  When on an active call, select the Transfer button Type in the extension

Zoom Phone International Calling Request

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Question How do I call internationally? Overview Please submit a ticket to IT using the button below to request international phone access and list every country you may need to call in the request.    Request Help

Add Pictures to Media in Tightrope

  1. Knowledge Base
  2. Software and Application Support
Question How do I add pictures to Media in Carousel? Overview Via any web browser, log onto Front Door/Tightrope Once you have logged on, click Carousel Click Media Click Pictures

MavPRINT Error Alias Already in Use

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
Question I am trying to login to MavPRINT from a kiosk and receiving the error "Alias alreayd in use" what should I do?  Overview If a customer is trying to login into MavPRINT from a Kiosk

Zoom: Change Waiting Room Settings to Allow Users to Bypass

  1. Knowledge Base
  2. Video and Digital Media
  3. Zoom
Question How do I change the "Waiting Room" settings to allow MinnState users with your Meeting ID and Passcode to bypass the meeting "Waiting Room" ? Overview Begin by going to

Access MavLABS from macOS

  1. Knowledge Base
  2. Network and Communication
Question How do I access MavLABS on a mac?  Overview Download the Microsoft Remote Desktop 10 app from the App Store. Navigate to https://link.mnsu.edu/mavlabs Click the Login button. Once

Cannot Login to University Laptop

  1. Knowledge Base
  2. Accounts and Access
Question What to do when you cannot Log into University Laptop Overview Connect an Ethernet cable to laptop Login with your StarID and StarID password If that still does not work

StarID Password Reset

  1. Knowledge Base
  2. Accounts and Access
you selected in the previous step.   Note: (If you don' t know your StarID, select Activate Your StarID).   Tech ID Enter your Tech ID and College / University in the designated

Adobe - Install Creative Cloud Control Panel

  1. Knowledge Base
  2. Software and Application Support
  3. Adobe
Question How do I install the Adobe Creative Cloud control panel? Overview Windows: Click on the start Menu Type Software Center and click on the Software Center application Click

Request for RSO Email Account

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How can I make a student RSO account?  Overview   RSO or recognized student organization have to contact Michelle Harvey in Student Activities.  She will put in a request for me

Find IP address on Mac OS

  1. Knowledge Base
  2. Network and Communication
Question How do I figure out what my IP address is on Mac? Overview To find your IP address Open the Apple menu and click on System Preferences… Either double-click on the Network