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Communication - Conferencing - Collaboration
Zoom Phones
Transfer Active Call Directly to a Voicemail Box
Transfer Active Call Directly to a Voicemail Box
Tags
voicemail
yealink
zoomphone
Question
How can I transfer or forward a call directly to someone's voicemail box?
Overview
Zoom Phone App:
When on an active call, select the
Transfer
button
Type in the extension of the person you wish to transfer to
Select the
Transfer
button again - Select
Transfer to Voicemail
Yealink Desk Phone:
When on an active call, select the
Transfer
button
Select
Transfer to Voicemail
Enter the extension you wish to transfer to and press
Call
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Check out this article I found in the IT Solutions Service Portal knowledge base.<br /><br /><a href="https://services.mnsu.edu/TDClient/30/Portal/KB/ArticleDet?ID=670">https://services.mnsu.edu/TDClient/30/Portal/KB/ArticleDet?ID=670</a><br /><br />Transfer Active Call Directly to a Voicemail Box<br /><br />Need to transfer a call to someone but you want to bypass the ring? Follow these steps to transfer a call directly to a voicemail box.