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Report Office 365 Spam
Question
How do I report a spam or phishing email?
Overview
Microsoft Outlook for Windows
There are two ways to report a phishing/spam email in Microsoft Outlook for Windows
D2L Brightspace: About Discussions
Question
How do I create small group discussions in D2L Brightspace? How do I reply to a Discussion thread in D2L Brightspace? Why can't my students see discussions forums/topics in D2L
Request a New Distribution List
Question
How do I request a distribution list?
Overview
To request a new Distribution List, please have a staff member submit the following information to IT Solutions Center
Select 2
Attach an email in Outlook for Windows
Overview
How can I attach an email in Outlook to another email?
Resolution
Create a message, or for an existing message, click Reply, Reply All, or Forward.
In the message window, on
Microsoft Teams - Install
.
Click the Waffle Icon on the upper left hand corner.
Click the Teams icon.
Download the desktop app by clicking Get Windows App
You can also choose to sign in on the web app
Request Help
FlexSync Classroom: Start or Stop Recording
Question
How do I start or stop recording of a meeting in a FlexSync Classroom?
Overview
After joining your meeting, tap the Zoom Touch Display to unhide the controls, then tap the
D2L Brightspace: Consistent Course NavBar and Homepage
I'd like to remove something from my D2L Brightspace course Nav Bar. Why can't I change my course Nav Bar? I want to edit my course homepage. Why can't I change my course homepage?
Last semester
Windows 10 System Updates
Question
How can I check for system updates on my PC?
Overview
To check for latest system updates in your device follow the following procedures:
Click the Gear icon in the Start menu
D2L Brightspace: Randomize Quiz Questions Using Question Pools
a unique, randomized set of questions on a quiz. NOTE: You must create or upload questions into your Question Library first to use Question Pools.
To add a Question Pool to a D2L Brightspace quiz
D2L Brightspace: Add Feedback in Grades
Question
How do I add feedback to a grade item? How can I share personalized feedback with a student?
Overview
Note: If you have associated an Assignment, Discussion or Quiz to a grade item
Set Outbound Caller-ID on Zoom Phone
Want to mask your outbound caller ID? Follow these steps to allow a different caller-ID to appear when making calls. ... Question
How can I set my outbound caller ID to something different?
Overview
Zoom Users
Set your default caller ID in the Zoom web portal. See Zoom Phone Caller ID document more
Krypton: Set Password
Question
How do I reset my Krypton account password?
Overview
Open a web browser.
Navigate to Campus Account Settings.
Log in using your StarID and StarID password
Customer Requesting a SharePoint site
person(s) authorized to make or request permission changes.
Who will need contribute (read/write) access to the site?
Who will need view only (read only) access to the site?
NOTE
Adobe Software Access for Students
created at www.adobe.com
If you wish to purchase Adobe Creative Cloud independently, check out their website for discounts here
NOTE: Only student workers, Faculty and Staff can request Adobe access through IT Solutions Center
Request Help
Add/Remove Modules Lumension
any Search Criteria enter them in the Name:, then select Update View to apply.
3. Select the machine(s) to be updated. Then click on Manage Modules. A separate window will open.
4. Select