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Question How do I request a shared mailbox? Overview To request a new Shared Mailbox, please have a staff member submit the following information to IT Solutions Center  The 2 or 3

Question Why can't students see letter grades in D2L? Overview To display letter grades in D2L Brightspace Grades: 1. Click on the Assessment tab in the course offering 2. Click Grades

Question How do I create Rubrics in D2L Brightspace? How do I associate rubrics with learning activities? What are some troubleshooting steps to know about rubrics? Overview This article is

Overview Someone shared their calendar with me.  How do I access it from Outlook? How do I open someone's calendar in Outlook? Resolution If you need someone to provide you access to

Floating Holidays will not show in your Absence Balance. Per your Collective Bargaining Agreement, you shall receive one floating holiday each fiscal year. To use your holiday, enter it when

Question How do I back up or export Outlook rules?  Overview Backup Outlook Rules (Windows): Click the File tab Click Manage Rules & Alerts Click Options Note: All the

messages access. Select a phone user or common area, then click Save. (Optional) To the right of the user's name, click the X, then click Remove to revoke access from the user. Note: You can't remove access for phone users to access their own voicemails.   Request Help

Overview This article goes over how an individual may log into the dental clinic computers. Resolution To log into the Dental Clinic computers in the Clinical Sciences Building you will

Question My computer will not boot and says I need a recovery key, what can I do?  Overview If you see a prompt similar to this, please contact the IT Solutions Center

This article explains how to enable live transcription for meetings and video calls. ... Question How do I enable live transcription in Zoom?  Overview Mobile App: Sign in to the Zoom desktop client. On the top right, click on your profile picture or name initials

Question I'm a graduate assistant or student employee and I want to be able to print to the department network printer, how can I request access?  Overview To get access to a department

Question What is the recommended browser to use for D2L?  Overview Avoid display issues by using a supported web browser when accessing D2L Brightspace: Mozilla Firefox web browser is

Question How do I quickly access my D2L courses?  Overview Find all your courses in D2L Brightspace in the My Courses widget or the Course Selector icon. You can also pin those courses to

Question How do I associate a rubric with discussions? How do I grade a discussion with a rubric? Overview Navigate to Discussions. Click the drop down arrow next to the discussion

Question How do I associate a rubric to an assignment?  How do I grade an assignment with a rubric? Overview Navigate to Assignments. Click the drop down arrow next to the assignment