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Enabling or Disabling Call Queue Notifications

Zoom phone allows call queues to be managed with proper access. Admins can modify queue notifications through the portal. ... , you enable or disable call notifications from specific call queues. You can also enable or disable all call queue notifications for a phone user. Note: This setting applies to the desktop client

Graduation vs. Commencement

Graduation is the completion of all degree, diploma, or certificate requirements as recorded on an official transcript. Students must submit a Graduation Application to the Registration and Academic

Entering Holiday Pay

Learn how to manually add holiday pay to your schedule if it isn't auto-populating. ... My Holiday Pay isn't populating for me; how can I get it entered? Currently, some employees' schedules do not auto-populate holiday pay. If this is the case for you, there are two things to try

Granting Exemptions in Grades in D2L Brightspace

.   Note: If your Grade Items are associated with Discussions, Assignments, or Quizzes, the Exempt message will also display when evaluating those associated assessments.   Request Help

Creating Mobile Responsive and Accessible Web Pages in Content D2L Brightspace

to use from the drop down menu. 9. Edit the template.* 10. Click the Publish button. *Note: If you want to change the template after editing, applying a new template will delete ALL of

Changing Name in D2L Brightspace

school’s registration system (often referred to as your ISRS/eServices record). For your D2L Brightspace account to be updated at your school, your name would need to be updated in your ISRS/eServices

Signing into Zoom on Windows Using University Account

, your browser will navigate to a minnstate.zoom.us page and will prompt you to Open Zoom Meetings NOTE: After 7 attempts, Zoom locks your account for 30 minutes. After 30 minutes, the user should

Blocking Calls in Zoom Phone

Question I need to block a number that has been spamming me, how can I do that?  Overview This section covers how to block a call and how to manage blocked calls. Block a Call

Enabling/Disabling Do Not Disturb (DND) on Zoom Phone

How to Enable/Disable DO NOT DISTURB on your Zoom Phone, or Yealink Desktop ... it says Do not disturb Select the time frame you wish to have DND enabled NOTE: Enabling DND from the Zoom app will override the Yealink desk phone settings. Having DND enabled from zoom will

Setting up MavMAIL on Outlook App Mobile Device

> Tap Add Account Enter your StarID@minnstate.edu or StarID@go.minnstate.edu  Enter your password  You'll be prompted to authenticate with MFA  Enter your OTP (one time passcode) If

Rebuilding Cache for Outlook

Question Outlook is not updating my emails, how do I resolve this?  Overview Occasionally, it is necessary to rebuild the cache of an Outlook data file to resolve issues that are happening

Reporting for a Subgroup of Respondents in Qualtrics

Question One of my Qualtrics survey questions asks the respondents to indicate whether they are faculty, students, or staff. How do I create a customized survey report for students only

Setting Up Automatic Feedback in Quizzes in D2L Brightspace

Question How do I provide automatic feedback on questions in a D2L quiz? Overview To set-up automatic feedback in D2L Quizzes there are two steps: 1. Create the questions and add the

Downloading Assignments Submissions in D2L Brightspace

locate the pagination menu in the bottom right corner of the submission table. Select 200 per a page from the menu. Note: If you have more than 200 students in your course, you will need to repeat

Logging into Scholarship Finder as a Student Applicant

Question How do I log in to Scholarship Finder as a student applicant?  Overview Students who have been newly admitted, are current students, or attended classes at Minnesota State Mankato