Windows 10 - Performing a network reset

The network reset will remove and reinstall all of your network adapters on your computer.  It will also reset most of the other networking components back to their default settings. This is very helpful when you are having various networking issues.  This also means that any saved network passwords will be forgotten for things like Wi-Fi and you will have to reenter that information again.  You may need to uninstall and reinstall or reconfigure networking software such and VPNs due to those settings being reset.

  1. Click the Start button in the lower left corner.
    • Startmenu button
  2. Click on the Gear icon to get into the settings.
    • Starmenu with gear icon circled
  3. Click on Network & Internet.
    • Settings menu with networking settings circled
  4. By default it should be on the status tab on the left side.  If not click on Status.
  5. Either look at the bottom or you may need to scroll depending on your screen size, but locate and click on Network reset.
    • Network Status Menu
  6. Click on Reset now.
    • Network Reset Menu
  7. Click on Yes to confirm you want to restart.
    • Note:  If your computer doesn't reboot on its own after 5 minutes after it says it needs to reboot.  You may want to reboot manually.
  8. Your computer will restart and your network adapters and network configurations will all be reset.  After your computer restarts log back in and verify things are working.  If this is a personal device you may need to reset up eduroam or your personal wifi.


Article ID: 550
Fri 8/12/22 11:06 AM
Mon 8/15/22 11:48 AM