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How to Manage Call Queues

the member that has been idle the longest does not answer, the system will rotate to the next member that has been idle for the longest time. Group rotating: Rings a subset of queue members

D2L Brightspace: Create and Send Automated Emails Using Intelligent Agents

within a specific number of days Identify students who have viewed a specific content topic, submitted to an assignment, posted to a discussion, and/or attempted a quiz Example: Automatically

Adding and Managing Contacts

  beside the contact's name. Click Star this Contact. The contact will appear in the Starred sections under the Phone, Team Chat, and Contacts tabs. You can also star chat groups and channels

Making and Receiving Calls on Zoom Phone

client. Click Contact In the My Groups section, click Cloud Contacts and select a contact to call Click Call. Alternatively, you can hover over their name in the directory and click the phone

D2L Brightspace: Share Announcements

There are two steps to sharing an announcement with a department or group of faculty in D2L Brightspace: Export an Announcement Import the Announcement Export an Announcement This step

Using SMS (Text Messaging) on Zoom Phone App

webpage. How to compose and send a new SMS message Note: If you are sending an SMS (text) or group SM (text) to US and Canada emergency phone numbers, you will receive an error message stating that

Quick Start Guide for Zoom Phone

Zoom App: Sign in to the Zoom desktop client. Click Contact In the My Groups section, click Cloud Contacts and select a contact to call Click Call. Alternatively, you can hover over