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Remote Assistance Teamviewer

Use this article to get remote assistance through Teamviewer ... Question How do I use remote assistance? What is TeamViewer? How do I download TeamViewer? Overview TeamViewer is the software we use to remotely connect to your PC to help solve tech issues

Accessing ISRS on University Owned Machine

Question How do I access ISRS on my MNSU computer?  Overview These instructions presume you are accessing ISRS on a machine from which you have previously used to access ISRS on campus

Zoom: Configure Personal Meeting Room For FlexSync Classrooms

Question Questions related to article here Overview Start by going to Select Sign in Enter your StarID and Password, and then select Sign on

Multi-Factor Authentication - Self Enrollment for iOS phones

Question How do I enroll in multi-factor authentication with my iOS device? Overview On your iPhone, navigate to the App Store  Tap the search tab in the bottom right and search

eduroam Wi-Fi Network: Connect with a Chromebook (Chrome OS)

is your preference. This will not affect having to re-sign in for your Wi-Fi connection. It is only used for if you login to another StarID service on this computer while using the Chrome browser

Outlook - Setup Out of Office Replies

the Automatic Replies button, follow the steps to use rules to send an out of office message Set up an automatic reply Select File > Automatic Replies In the Automatic Replies

Windows frozen on startup configuring windows

% complete.  Don't turn off your computer. Keep your PC on until this is done.  Installing update x of x...   Let it run for at least 15 to 20 minutes with no change in status before

Multi-Factor Authentication (MFA) Overview

information-security ... are utilizing multi-factor authentication technology to help keep their sensitive information safe. Multi-Factor Authentication requires an additional sign-in verification method that a cyber threat

Remotely Find, Lock, or Erase your Android Device

Question How do I find my lost Android phone? Overview  To Remotely Find, Lock or Erase your Android Device   Go to and sign into your Google Account If you

Browser - Clear Cache

internetexplorer ... Select All time from the Time range drop-down menu Click Clear Data Firefox Paste about:preferences#privacy in the address bar and press Enter Scroll down to the History section and

Accessibility Consulting

Overview Accessibility Consulting services are available at Minnesota State Mankato In collaboration with Accessibility Resources, Information and Technology Solutions is available to consult

Student Adobe Access from Campus Computers

Process for students to access Adobe from a campus computer ... Question How can I access Adobe from a campus lab computer?  Overview Launch an Adobe Application from a campus computer Sign in with an adobe account from the Adobe login

MNSU Mac Printers

verify that you have the correct permissions   Open System Preferences by going to the System Preferences app in the Applications, or by clicking the gear icon on the Dock or by going to the

Document Conversion

This article goes over how one may convert a document to a different type. ... Question How do I convert a document to a different file type? Overview We currently have ITS staff available to assist faculty in getting documents converted.  Guidelines to submit a

Outlook - Share Your Calendar/Mailbox

 Outlook and then choose Preferences Click the account that you want to add a delegate to, choose Advanced, and then choose Delegates In this view, you should be able to see Delegates who can act on my