Resolving Sign-In Issues When Opening PDFs in Adobe Acrobat on Windows Devices

Overview

This article explains how to resolve the issue of Adobe prompting for a sign-in when opening PDF files on a Windows PC. The guide provides two options; signing in with an Adobe account or switching the default PDF application to Adobe Acrobat Reader DC, which does not require signing in.

If you encounter a message asking for sign-in when opening a PDF on a Windows computer, try resolving it with the following solutions.

Option One

Sign into Adobe using your Adobe account.

Option Two

Switch the default application from Adobe Acrobat to Adobe Reader, which also opens PDFs but doesn’t require signing in.

1. Using a PDF file on your computer (not in an email), right mouse click on the file to open the context menu
2. Select Open with, then select Choose another app
3. Select Always use this app to open .pdf files, then select Adobe Acrobat Reader DC

If successful, PDFs will now open in Adobe Acrobat Reader DC without requiring signing in rather than in Adobe Acrobat which does require signing in. 

Outcome

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