Unable to Connect to ISRS from VPN


When I connect my laptop through VPN, I can't use Uniface (ISRS) 


After connecting to VPN with a state-owned computer, ISRS (Uniface) does not work.


Before the Uniface app can start, the VPN service is needs to be authenticated with the campus, the U: drive must be mapped to MavDISK, and the Uniface app must be pushed to the computer. This is all done through group policy, which requires VPN to be connected if off campus.


You can accelerate the mapping of the U: drive so Uniface will work by forcing Group Policy to update which will remap the drives. To do this:


  1. Click the Start button 
  1. Type gpupdate /force and press enter
  2. A DOS window will open, and group policy will be re-applied. After the DOS box disappears, try starting ISRS (Uniface), or staring file explorer and checking to see if the M: N: and U: drives are now mapped.
  3. Another method is to copy a shortcut for the U: drive to the desktop. After connecting to VPN and ISRS (Uniface) does not start, click on the shortcut to force the U: drive to be opened, and then ISRS (Uniface) will be able to run


Article ID: 342
Mon 3/21/22 5:16 PM
Wed 9/20/23 1:47 PM

Related Services / Offerings (1)

Cisco AnyConnect is our campus VPN (Virtual Private Network)