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Employees can select their own hold music or choose what audio message will be played to callers on hold.

Zoom App does not have a speed dial feature but it does have a similar feature that lets you quickly dial numbers you most common use.

If you need to share your Zoom App screen while in a Zoom meeting, please follow these directions to enable it.

FAQ for Zoom Phone SMS

Call Control replaces Cisco Attendant Console to be able to control the same call from a desk phone and/or the Zoom app simultaneously.
This can be very helpful for managing calls most conveniently and is easier for the employee to look up directory information, transfer calls, put callers on hold, or hang up the call.

Zoom Phone allows you to set your office hours to your work schedule. This document also allows for you to change your Auto-Reception Settings.

Use this article to change your name on zoom.