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DVD Player Not Working
the DVD player)
Press play on the touch panel
Press play on the DVD player
Verify your DVD is in good working condition
For immediate assistance call x3221
ResLife Connectivity Issues
Question
My wifi is not working in the dorms, who can I call?
Overview
All issues with networking in the resident halls including Stadium Heights, Crawford, McElroy, Preska and Julia Sears
How to Change Business Hours on Zoom Phone
Friday, 7:30am to 4:30pm" for example.
Upload a previously recorded audio message
Record a message using your computer's microphone.
Holiday hours are scheduled when you are not working
Access Notes from iPhone
notes ... Question
How do I access my notes using an iPhone?
Overview
If you have previously configured your iOS device to connect to Office 365, you can access notes following the steps below. To
Connect to Notes (iOS)
notes ... Question
How do I access my notes using my iPhone?
Overview
If you have previously configured your iOS device to connect to Office 365, you can access notes following the steps below. To
Zoom App Not Updating
If Zoom app is not updating or you are not on the current version of Zoom, please follow these directions. ... Question
My Zoom app is on an old version, how do I update it? My zoom app says it is up-to-date but it is not, how can I fix this?
Overview
This article is intended for State Assets only
Emergency Notification
notification ... Overview
Emergency audio broadcast and text message used to communicate to campus clientele in event of an emergency situation. Audio broadcast of emergency notifications occur through telephones
Respondus: LockDown Browser and Respondus Monitor Guide (Students)
working properly.
The remaining steps of the Startup Sequence will depend on settings chosen by your instructor. Follow the instructions and note your progress along the left side of the screen.
If
Computer not powering on - screen , lights or noise not observed
Why won't my computer power up when it was working earlier? ... computer-will-not-power-on ... it is working properly
4. Check surge suppressor to see the circuit hasn't been tripped
o If tripped, push the button or switch to on
5. Unplug electrical plug from computer and plug directly
Enabling/Disabling Do Not Disturb (DND) on Zoom Phone
How to Enable/Disable DO NOT DISTURB on your Zoom Phone, or Yealink Desktop ... Question
How do I enable or disable DO NOT DISTURB (DND) on my Zoom phone?
Overview
Enabled DND will automatically bring calls to VM. You can set DND to multiple time frames, 20 minutes 1
Zoom Phone - Call Queue Notifications
Zoom phone allows call queues to be managed with proper access. Admins can modify queue notifications through the portal. ... Question
How do I enable or disable call queue notifications?
Overview
How to enable or disable call queue notifications for a member
If a phone user is a member of multiple call queues
Digitizing Media
, Accessible Technologies will contact you to finalize the details for your request. You are asked to provide the media (VHS, DVD, video files) to Accessible Technologies.
Note: If you are using media
Respondus: Respondus LockDown Browser not launching for students
Question
Many of my students are reporting they cannot launch Respondus LockDown for their quiz. Fix the most common reason students are not able to launch LockDown with these steps.
Overview
Verification for Microsoft Multi-Factor Authentication Not Sending
Question
What if I’m not getting the verification code sent to my mobile device?
Overview
If you are not receiving your verification code, it’s typically related to your mobile device and
Captioning Media
details for your request. You are asked to provide the media (VHS, DVD, video files) to Accessible Technologies.
Note: If you are using media that is owned by the Minnesota State Mankato