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DVD Player Not Working

  1. Knowledge Base
  2. Teaching and Learning
the DVD player) Press play on the touch panel Press play on the DVD player Verify your DVD is in good working condition For immediate assistance call x3221

Respondus Monitor or Respondus LockDown Browser not launching for students in D2L Brightspace

  1. Knowledge Base
  2. Software and Application Support
Question I have a quiz/Exam and my Respondus LockDown browser is not working. What should I do?  Overview The solutions is to re-launch Respondus LockDown Browser settings for that quiz and

StarID Password Reset

  1. Knowledge Base
  2. Accounts and Access
Question How do I reset my password? How do I reset my StarID password? Overview If you do not know your password, or your password is not working: Visit the website https

Digitizing Media

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
, Accessible Technologies will contact you to finalize the details for your request. You are asked to provide the media (VHS, DVD, video files) to Accessible Technologies. Note: If you are using media

Captioning Media

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
details for your request. You are asked to provide the media (VHS, DVD, video files) to Accessible Technologies. Note: If you are using media that is owned by the Minnesota State Mankato

Descriptive Video Services (DVS)

  1. Knowledge Base
  2. IT Professional Services
  3. Accessibility
request. You are asked to provide the media (VHS, DVD, YouTube, video file) and the transcript (if existing) to Accessible Technologies. Note: If you are using media that is owned by the

Connect to Notes (iOS)

  1. Knowledge Base
  2. Software and Application Support
notes ... Question How do I access my notes using my iPhone?  Overview If you have previously configured your iOS device to connect to Office 365, you can access notes following the steps below. To

Respondus LockDown Student Browser

  1. Knowledge Base
  2. Software and Application Support
): Windows: 11,10, 8, 7 Mac: OS X 10.12 or higher Web Browser (Windows) or Safari (Mac) must function properly on the computer Adobe Flash Player Web camera (internal or external) & microphone A

Access Notes from iPhone

  1. Knowledge Base
  2. Email, Calendar, and Storage
notes ... Question How do I access my notes using an iPhone?  Overview If you have previously configured your iOS device to connect to Office 365, you can access notes following the steps below. To

Emergency Notification

  1. Knowledge Base
  2. Network and Communication
notification ... Overview Emergency audio broadcast and text message used to communicate to campus clientele in event of an emergency situation. Audio broadcast of emergency notifications occur through telephones

Access Power BI in the Cloud

  1. Knowledge Base
  2. Software and Application Support
Office365 applications menu will appear. Select the Power BI option in the bottom right corner. NOTE: If you do not see this option, please contact the IT Solutions Center, itsolutionscenter

Share a File Publicly Using OneDrive

  1. Knowledge Base
  2. Email, Calendar, and Storage
This allows anyone with the link to modify the document. Use with caution Set expiration date Allows after a certain date for the link to stop working Set password Allows you to set a password

Windows frozen on startup configuring windows

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
turn off your computer. Configuring Windows updates x% complete.  Do not turn off your computer. Please do not power off or unplug your machine. Installing update x of x... Working on updates x

Troubleshooting WorkMSU.rdp connection

  1. Knowledge Base
  2. Software and Application Support
Question WorkMSU isn't working, how do I fix the issue? Overview If a user encounters issues when attempting to use WorkMSU, see troubleshooting below:   Connection Was Denied Error

D2L Brightspace: Sign Up for Text or Email Notifications

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
text-notifications ... Question Questions related to article here Overview Stay organized and up to date with your courses by subscribing to text and email notifications from D2L Brightspace.   Watch how to