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Question I turned on my new Windows computer and it is not allowing me to login because there is no network/ WI-FI ?  Overview The first time a computer is logged into for a specific user

Question How do I add feedback to a grade item? How can I share personalized feedback with a student? Overview Note: If you have associated an Assignment, Discussion or Quiz to a grade item

Want to mask your outbound caller ID? Follow these steps to allow a different caller-ID to appear when making calls. ... Question How can I set my outbound caller ID to something different?  Overview   Zoom Users Set your default caller ID in the Zoom web portal. See Zoom Phone Caller ID document more

screen   On a Windows machine, find the Cisco folder then click on Cisco.  Than click on Cisco AnyConnect Secure Mobility Client to open it If prompted for a Server, enter

Amazon Alexa or other smart device connect to wifi. ... Question How can I connect my Amazon Alexa to the wifi on campus?  Overview  Most smart devices are unaware of enterprise wifi usernames and passwords and require a pre-shared key / password

Question How do I quickly access my D2L courses?  Overview Find all your courses in D2L Brightspace in the My Courses widget or the Course Selector icon. You can also pin those courses to

Overview This article goes over how an individual may log into the dental clinic computers. Resolution To log into the Dental Clinic computers in the Clinical Sciences Building you will

Question I'm a graduate assistant or student employee and I want to be able to print to the department network printer, how can I request access?  Overview To get access to a department

This article explains how to enable live transcription for meetings and video calls. ... Question How do I enable live transcription in Zoom?  Overview Mobile App: Sign in to the Zoom desktop client. On the top right, click on your profile picture or name initials

Question What is the recommended browser to use for D2L?  Overview Avoid display issues by using a supported web browser when accessing D2L Brightspace: Mozilla Firefox web browser is

Question My computer will not boot and says I need a recovery key, what can I do?  Overview If you see a prompt similar to this, please contact the IT Solutions Center

Question How do I associate a rubric with discussions? How do I grade a discussion with a rubric? Overview Navigate to Discussions. Click the drop down arrow next to the discussion

Question How do I associate a rubric to an assignment?  How do I grade an assignment with a rubric? Overview Navigate to Assignments. Click the drop down arrow next to the assignment

Overview How does a customer request a SharePoint Site? What information does IT need to create a SharePoint Site? Resolution If a customer would like a SharePoint site, please collect

Question How do I request Adobe access as a student? Overview  There are a few options to requesting access to Adobe for Students Students can login to classroom machines using MavLabs