Bitlocker Recovery Key

Question

My computer will not boot and says I need a recovery key, what can I do? 

Overview

  1. If you see a prompt similar to this, please contact the IT Solutions Center:

             

  1. Contact the IT Solution Center
  2. The Service Desk will need the first eight characters of the Recovery Key ID
  3. After verifying identity and device a Recovery Key will be provided

 

Details

Article ID: 201
Created
Tue 2/22/22 11:10 AM
Modified
Tue 2/22/22 11:10 AM