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Hardware, Device, and Printing Support
BitLocker Recovery Key Error
BitLocker Recovery Key Error
Tags
boot
bitlocker
blackscreen
recovery
key
bit
locker
Question
My computer will not boot and says I need a recovery key, what can I do?
Overview
If you see a prompt similar to this, please contact the
IT Solutions Center
:
Contact
the
IT Solution Center
The Service Desk will need the first eight characters of the
Recovery Key ID
After verifying identity and device a Recovery Key will be provided
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Details
Article ID:
201
Created
Tue 2/22/22 11:10 AM
Modified
Fri 11/11/22 10:55 AM
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Check out this article I found in the IT Solutions Service Portal knowledge base.<br /><br /><a href="https://services.mnsu.edu/TDClient/30/Portal/KB/ArticleDet?ID=201">https://services.mnsu.edu/TDClient/30/Portal/KB/ArticleDet?ID=201</a><br /><br />BitLocker Recovery Key Error