Hardware - Storage - Printing

The Hardware, Devices, and Printing section provides guidance on setup, troubleshooting, and optimizing printers and peripherals.

Categories (6)

MavPrint

MavPrint is a printing service that allows users to print documents securely from various devices on campus.
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Business Printing

Business printing provides users with services for producing documents, images, and other materials using printers on campus.
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MavDISK

MavDISK is a local storage solution that enables users to securely store and access files within the university network.
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OneDrive

OneDrive is a cloud storage service that enables users to store, share, and sync files across devices.
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Electronic Repair

Electronic Repair offers services for diagnosing and fixing issues with electronic devices and equipment.
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Technology Asset Inventory Verification and Records

An annual inventory of technology assets is required each year to keep the University secure.
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Articles (12)

Pinned Article About Hardware Standards and Recommendations for Students

Find recommended and minimum hardware specifications for students at MSU, including supported devices, operating systems, and network requirements for academic use.

Pinned Article About Hardware Standards and Replacement Cycle for State-Owned Devices

University technology device hardware standards and expectations for computer replacement cycles that comply with Minnesota State requirements to keep devices running securely and effectively.

Cleaning Up System Files

Explains how to remove old system files in Windows using Disk Cleanup’s Clean up system files and System Restore cleanup options.

Requesting a BitLocker Recovery Key

Explains what to do when a computer prompts for a BitLocker recovery key and directs users to contact the IT Solutions Center with the Recovery Key ID to obtain assistance.

Sending Computers to 7700 France

Outlines the steps for sending state‑owned computers to the 7700 France (Edina) location using intercampus mail.

Testing Diagnostics on Dell Hardware

Explains how to run Dell’s built‑in hardware diagnostics and use error codes with the Dell Support website to troubleshoot hardware issues.

Troubleshooting a Device that won’t Power On

Troubleshoot a computer that won’t power on, with no screen, lights, or noise. Follow step-by-step instructions for laptops and desktops to identify and resolve the issue.

Updating Manual User in Configuration Manager

Explains how to manually trigger a user policy update on a state‑owned Windows device using Configuration Manager’s User Policy Retrieval & Evaluation Cycle.

Updating or Reassigning a State Asset to a New Owner or Department

Explains how to update the owner or department information for a state‑owned device by contacting IT Solutions with the required asset details.

Using a Traka Keybank

Using the Tech Checker App on Windows Computers

The Tech Checker is an application available on all state-owned Windows computers designed to check if the computer meets the necessary criteria to update to Windows 11 or if it will need to be replaced.

Verifying Graphics Card and Drivers Are Up to Date to Solve Docking Station Display Issues

Explains how to fix docking station display issues by updating graphics drivers and checking that all monitor cables are securely connected.