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StarID Password Reset
boxes and click Continue
Enter your Social Security Number and select Continue
If you have previously setup security questions, please enter your answers, or continue to the next step if you
Check Voicemail on Zoom Phone
Question
How do I check my voicemail on Zoom Phone? How do I reset my voicemail pin?
Overview
These document is intended for users to check their OWN voicemail or for users to check the
Warranty Help for Apple, Dell, Microsoft, and Consumer Priority Service
Question
I have Warranty for my computer and it does not work properly. I would like to talk with my manufacturer about repairing my computer by helping me resolve the issue.
Also, I may
Guest Wi-Fi Access
a StarID. It allows access to the Internet and to services on campus that are accessible to the Internet. Most internal services such as MavDISK or ISRS are not accessible on the MavGUEST Wi-Fi
How do I obtain a TechID, StarID, MavMAIL/email, and MavCARD for employees not hired by Minnesota State University, Mankato Human Resources (HR)?
Those that are employed or volunteer to work for The University but are not paid or hired by MSU-Mankato Human Resources and need to have access to University computer or door access need to obtain a ... Question
I'm an employee or consultant that has been hired or has volunteered to work for MSU-Mankato, but I was not hired by MSU-Mankato's Human Resources. How do get access to the following
Account locked out
locked out, follow these steps to unlocking it:
Table of Contents:
Clear User Passwords
Clear MavDISK Mapping
Clear MavPRINT Connection
Clear MavNet-Encrytped Windows
Clear MavNet
Installing Mathematica on macOS for a Personal Computer
Question
How to I install and activate Mathematica on my personal comptuer?
Overview
Staring on 11-7-2022 you will now need to activate Mathematica with your Office 365 (MavMAIL) account
Respondus: LockDown Browser and Respondus Monitor Guide (Students)
locked browser for use with Quizzes in D2L Brightspace. The locked browser prevents students from printing, copying, going to another URL, or accessing other applications during an assessment
D2L Brightspace: Change Email Address
be changed. Here is some information to help you navigate your email (MavMAIL/Office 365) connected to D2L Brightspace.
Most faculty, emeritus, and some teacher's assistants will notice they have
Installing Mathematica on Windows for a Personal Computer
Question
How to I install and activate Mathematica on my personal comptuer?
Overview
Staring on 11-7-2022 you will now need to activate Mathematica with your Office 365 (MavMAIL) account
Installing and Running the Cisco VPN for Mac
Question
Where is Cisco AnyConnect (Cisco VPN) on my Mac?
Overview
Cisco VPN is needed for student computers, and any macOS computer that need to use MavAPPs. MavAPPs is not reachable from
Hardware Standards and Replacement Cycles for State-Owned Computers
University technology device hardware standards and recommendations for computer replacement cycles that comply with Minnesota State requirements to keep devices running securely and effectively. ... Replacement Cycle Recommendation:
Computers should be replaced on a cyclical basis. The recommendation from IT Solutions is to replace your computers every 4 years. There are many reasons for
Adding and Managing Contacts
To add contacts that are not part of zoom phone yet, you must add the user as an external contact. ... Question
How can I add an external contact or manage my contacts?
Overview
How to view the Contact Directory on Zoom App:
Sign in to the Zoom desktop client.
Click the
Using Your Yealink Desk Phone for Zoom Meeting Audio (Companion Mode)
You can switch to use your Yealink desk phone for audio during a Zoom web meeting if you choose. This may be desirable if it's a more private conversation and you don't want to have others overhear a
D2L Brightspace: Data Requests
Question
How do I get D2L Brightspace data?
Overview
Description of Service Category
IT Solutions provides raw data from D2L Brightspace Data Hub. Requests may include faculty access to