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Perceptive Content / ImageNow Report
Overview
Perceptive Content / ImageNow Business Insight is a Reporting tool.
The only person who can create and configure reports is the Perceptive Content / ImageNow Administrator at MSU
Unlock a Secured PDF on Windows or Mac
Adobe Acrobat Sign will provide a secured PDF after signing. In some cases you may want to add comments or marks to these PDF's. These videos will show how to unlock a secured PDF so that a you can use the comment tools in Adobe. ... use the comment tools in Adobe.
Unlock a secured PDF in Windows
Unlock a secured PDF on a Mac
Hardware Standards and Recommendations for Students
Question
What computer should I buy? What equipment do I need for Minnesota State Mankato classes?
Overview
Minnesota State University, Mankato does not require students to have a personal
How to Install Office 365 for Students, Faculty, and Staff
Question
How do you download Office 365? How do you install Microsoft Office?
Overview
Using any browser, log into Mavmail at https://mavmail.mnsu.edu.
Replace YOUR StarID for StarID
Outlook - Import Outlook Signature File and Quick Parts (Windows)
Question
How do I import Outlook Signature File and Quick Parts?
Overview
Check to see if your Signature files are available to you in Outlook. The migration should have copied these over
Microsoft Teams - How to Create a Team
Question
How can I create a Microsoft Team?
Overview
Note: Microsoft Teams can only be created by employees (staff, faculty, & teaching graduate assistants.)
Teaching Graduate
Receive Call Queue Calls
Being part of a call queue allows you to opt-in or opt-out of receiving queue calls. ... call-queue ... Overview
If you are part of a call queue and you want to receive calls for that queue, please opt-in to receive calls by following the directions below.
Resolution
Open the Zoom App
Installing and Running the Cisco VPN for Mac
Question
Where is Cisco AnyConnect (Cisco VPN) on my Mac?
Overview
Cisco VPN is needed for student computers, and any macOS computer that need to use MavAPPs. MavAPPs is not reachable from
Installing and Running the Cisco VPN for Windows
.
Click on Download for Windows.
Tip: for detailed instructions for your operating system, click the Instructions button and scroll down.
Go to the location your browser
Manage Call Handling and Voicemail Settings for Zoom Phone
Question
How do I customize how incoming calls to my university phone number (Zoom Phones) will be handled, customize my voicemail greetings and settings, set my voicemail PIN Code and block
How to Setup and Configure Yealink Sidecar
Question
How do I set up my Yealink sidecar and configure it?
Overview
To configure a sidecar for your Yealink desk phone, please follow these steps:
Attach sidecar to phone with tool
MavAPPS for Chromebook
Question
How do I access MavApps from a chromebook or chrome device?
**MavAPPS is only available for Students and Faculty**
Overview
NOTE: MavAPPS is currently only available if you
Dell Hardware Diagnostic Test
Question
How do I run diagnostics on my Dell computer?
Overview
For Dell computers, open the link: https://www.dell.com/support/article/us/en/19/sln114988/dell-diagnostic-tools-to
Request for RSO Email Account
Question
How can I make a student RSO account?
Overview
RSO or recognized student organization have to contact Michelle Harvey in Student Activities. She will put in a request for me
How to Manage Call Queues
Zoom Phone allows admins to manage their call queues by adding or removing members, modifying hours, holiday hours, overflow options, and automatic recording. ... call-queue ... the call queue's business hours. For example, if you set the call queue's business hours to all day Friday, and a member is off on Friday, the call queue will not route to that member.
If unchecked