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Cisco Jabber Client: Quick Start PC

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Cisco Jabber
the top account button will open account settings Clicking on the phone icon will show the call log both incoming and outgoing NOTE: There will be a number in a red circle if you have a missed

Cisco Jabber Client: Quick Start Mac

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Cisco Jabber
 to save and close Click the cancel button to revert changes      Jabber Making Calls: Once logged into the Jabber client you will be presented with the following home screen. On the

Resolving Issues with Wi-Fi Connectivity in Academic Buildings (Non State-Owned Devices)

  1. Knowledge Base
  2. Network and Communication
Overview With recent upgrades made to our Wi-Fi network in early January 2020, some Windows devices cannot connect to any campus Wi-Fi or have spotty in and out connections. This can happen

Check for Local Administrator Rights on Windows

  1. Knowledge Base
  2. Software and Application Support
admin ... shown below   If your account does not have Administrator under your name and you believe to be in error, please contact the IT Solutions Center at ITSolutionsCenter@mnsu.edu or 507-389-6654.   Request Help

DVD Player Not Working

  1. Knowledge Base
  2. Teaching and Learning
the DVD player) Press play on the touch panel Press play on the DVD player Verify your DVD is in good working condition For immediate assistance call x3221

Customer Requesting a SharePoint site

  1. Knowledge Base
  2. Web Services
: Please make the requester aware that once Systems creates the site, they are responsible for the settings and maintaining the site. Assign the ticket to the Systems Management Queue.  The Systems Management team may contact the customer for further information.

Outlook - Export Addresses from the Junk Email Filter Lists (Windows)

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Click the Message tab In the Delete group, click Junk, and then click Junk Email Options For each of these tabs Safe Senders, Safe Recipients, or Blocked Senders, click Export to File Select

D2L Brightspace: Cannot Edit a Rubric

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
rubric] Edit the portion of the rubric you would like to change The Rubric will Auto-Save Associate the Rubric in a new Assignment: Click Assignments under the Assessments drop-down menu

Find Media Access Control (MAC) address on PC

  1. Knowledge Base
  2. Network and Communication
descriptions similar to Microsoft Wi-Fi Direct Virtual Adapter or WAN Miniport. To copy to all of this information to the clipboard, type ipconfig /all | clip. You can also left-click and highlight the text you wish to copy and right-click to copy. Request Help

Adobe Creative Suite and Imaging

  1. Knowledge Base
  2. Software and Application Support
  3. Adobe
adobe ... Application   These will be installed on any University owned asset-tagged machine that has the hard drive space to accommodate the software   Request Help

FlexSync Classroom: Manage Participants

  1. Knowledge Base
  2. Teaching and Learning
  3. FlexSync
Question How do manage participants such as manage a waiting room, or mute or unmute a participant?  Overview To manage your participants, tap your Zoom Touch Display to unhide the

Create an Outlook Email Contact Group from an Email Message

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
sent to the people you want to include in the contact group. In the To or Cc box, highlight all the names with your mouse (Fig 1).     Right-click your selection and then click Copy, or

Shared Mailboxes and Distribution Lists

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
and can be read by any user with access. Users can also be given Send As permissions which will allow them to change the address in the From field of an email they write. This will send the

Multi-Factor Authentcation (MFA) Overview

  1. Knowledge Base
  2. Accounts and Access
  3. MFA
Access ... , retina scan) Why would I want Multi-Factor Authentication? Passwords aren’t as strong as you might think! As the number of cyber threats on the web increases, many organizations and businesses

D2L Brightspace: Attendance

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
attendance ... to track attendance for your course-based activities, such as a mandatory weekly chat session or optional discussion seminar. 1. Go to the Attendance tool. 2. On the Attendance Registers page