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Setting up Multi-Factor Authentication on New Android Phone

, multi-factor authentication should be fully set up on the Android device to use.  Known Issues If your phone puts the Microsoft Authenticator app into Battery save mode, (that means it

Connecting to Remote Computers Using SSH - Secure Shell

Computers on and off campus that offer remote access via the SSH Secure Shell method can be accessed from Linux, Macintosh, and Windows computers.  Windows, and Macintosh have the choice of native

About D2L Brightspace for Instructors

ticket or drop-in) we may be able to create a temporary guest account for you. Why can't I upload a file to Content? The most common issue with file upload errors is the file name or extension

Zoom Web Conferencing Solution

/Mac versions. Zoom has covered all major mobile platforms including iPhones/iPads using iOS, Androids, Chromebooks using ChromeOS, and Linux.  Outlook Calendar Integration Outlook calendar

Using SMS (Text Messaging) on Zoom Phone App

Zoom App via laptop or mobile       Zoom: Sign In on Windows with University Account Zoom: Sign In on Mac with University Account Zoom: Sign In on iPhone or Android Using University Account

About MavPRINT

misprint or a document doesn't print from MavPRINT? If you experience an issue or there is misprint, contact IT Solutions to request a refund. Still Need Help? Visit the IT Solutions Center page to view current hours, locations, and contact information.

Making and Receiving Calls with Zoom Phone

Question How do I make and receive calls on my Zoom Phone?  Instructions Windows | macOS | Linux Make a call NOTES:     - There is no longer a need to dial 9 for an off-campus

Clearing Browser Cache

Overview Clearing browser cache, which stores website data to speed up loading, can be beneficial for resolving website display issues, improving performance, and enhancing security. It forces

Making an Appointment with ResTech Services

Question How can I make an appointment with ResTech Services?   Overview Students living in on-campus (this includes stadium housing) can make an appointment online at https

Making a Call with Microsoft Teams

Overview This article has web pages from Microsoft attached to it, which teaches how to call and manage calls on Microsoft Teams. Resolution Make calls   Four things to know about

Obtaining a TechID, StarID, MavMAIL/email, and MavCARD for employees not hired by Minnesota State University, Mankato Human Resources (HR)

member of the affiliate/cohort group. You will be contacted at your MavMAIL and original email address you used to created this request. *Note: SSN and DOB are required for those getting Identities due to the fact that these are state issued Identities, and Identity Cards.

About SMS (Text Messaging) on Zoom Phone

SMS messages? Your University-issued office phone number. Our Telecommunications Coordinator can also use phone numbers associated with a call queue or auto receptionist (except the main

About Open Educational Resources

: What You Need to Know Create and Publish Your Own OER FAQ Why is textbook affordability an important issue? The 2019 Bureau of Labor Statistics says that textbook costs have increased 1,000

About IT Resources for Working Remotely

Wi-Fi or wired internet is set up to connect to your home internet connection. Campus Wi-Fi networks are not available off-campus. If you have a desktop machine, you will need to use a wired

Getting Started with Technology for Employees

Location: Lower level CSU & first floor Memorial Library Get help for computer issues, software downloads, and more! We provide tech support online, over the phone, or in-person. Faculty can