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How to Identify Spam and Phishing Emails

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
are unsure of what it is. Instead, Preview the attachment before taking further action. Previewing can be done by clicking the down arrow next to the attachment and then clicking on Preview

Office 365 Shared Tenant - Email Send Limits

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question What are the email sending limits for students and alumni? Overview Sending limits for Students and Alumni email accounts in the Office 365 Shared Tenant: 100 external (i.e

D2L Brightspace: App error message when requesting merged courses

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
app" message when trying to merge courses? What does this mean: "This app isn't opening correctly. It looks like you don't have access to this app. Ask its owner to share it with you."? Overview

MavAPPS has no apps or showing old app

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
Question I am getting an error message the application can't open and is showing last years applications.  How can I get this working?  My MavAPPS is showing a white screen and no apps.  What do I

Turnitin: About Turnitin

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
database? What is Turnitin Online Grading? How do I set-up the Turnitin Online Grading digital annotation tool in D2L Brightspace Assignments?    Overview Browse this list of support articles

Instructional Design Definition and Services Offered

  1. Knowledge Base
  2. IT Professional Services
Question What is Instructional Design? Why would I need an Instructional Designer? How do I request Instructional Design assistance? Overview   Instructional Design is a systematic

Multi-Factor Authentication (MFA) Overview

  1. Knowledge Base
  2. Accounts and Access
  3. MFA
Question What is Multi-Factor Authentication? (MFA) Overview Multi-Factor Authentication is a security method which requires that the persons verify their identity in two or more ways. The

D2L Brightspace: View Question Feedback in Quizzes

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
the date/time they set to have them released: Your instructor decides what information is visible for each Quiz by setting Submission View. The default Submission View shows no feedback except

D2L Brightspace: Focus on feedback with grades or marks witholding

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How can I help students reflect on feedback? What is one way to hide scores on assignments until I decide to release them? What is marks withholding? Overview What is marks

D2L Brightspace: Instructor Access

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
://mnsu.learn.minnstate.edu/ Login with your StarID and Password. Locate your courses in the My Courses widget or the Course Selector waffle icon. What does Instructor of Record mean? To be

D2L Brightspace: About Quizzes

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I create a Quiz? How do I answer my questions about using the Quizzes tool? What support articles are available for Quizzes? Overview Browse this list of support articles to

Turnitin: Set-up a class and assignment in Turnitin.com

  1. Knowledge Base
  2. Teaching and Learning
Question What is a workaround if Turnitin isn't working in D2L Brightspace Assignments? How do I submit a file to Turnitin.com on behalf of a student or for myself? Overview NOTE: If you are

Windows frozen on startup configuring windows

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
Question What to do when window screen is frozen on Startup Configuration? Overview If you are getting one of the following messages on startup: Preparing to configure Windows.  Do not

SMS (Text Messaging) FAQs on Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
phone number to your account, please contact IT Solutions for assistance. What is the character limit for SMS messages? When using Zoom desktop client or mobile app, each message can contain up to

Hardware Standards and Recommendations for Students

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
Question What computer should I buy? What equipment do I need for Minnesota State Mankato classes?  Overview Minnesota State University, Mankato does not require students to have a personal