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Use this article to get remote assistance through Teamviewer ... assistance ... when needed. Launch & Download TeamViewer (a download will begin after clicking) Before requesting remote access to your PC, the IT Solutions Center staff will discuss the problem you are

@mnsu.edu or 507-389-6654 to request access. The Power BI screen will load. You are now logged in and ready to begin working with Power BI.   Request Help

, as well as the Zoom plugin for Outlook. The Outlook add-in, Chrome/Firefox extensions, and Google Workspace add-on are unaffected. Once completed, download Zoom from our download center and reinstall.

adobe ... -imaged machine will have the following applications installed. NOTE: To have your software licensed, please follow Adobe Creative Cloud Account – Request Faculty/Staff Adobe Acrobat DC Adobe

Windows machine, click the up arrow located to the left of your clock in the bottom right hand corner of your screen The circular symbol with a pad lock on it signifies that you are connected. If you do not see the locked padlock, you are not connected   Request Help

Need to stay focused and avoid distractions while in a Zoom Meeting? Change your settings to hide incoming calls while in a Zoom Meeting. ... , you can do so by going to:  Click on your Picture on the top right in the Zoom App  Select Settings Check the box next to Hide incoming calls while in a Zoom meeting  Request Help

email from the Shared Mailbox's address. Deleting an email from a Shared Mailbox will delete the email for all users who have access to the mailbox.   To request access to a shared

azure ... see a list of different software available for download Search for Visio or Project and select the appropriate software. There is a download button for downloading the software as well as a view key button for the license key to the software Request Help

adobe ... Question What can I do if Adobe is asking for a Login/Trial period?  Overview Please see Adobe's Website and follow the steps to try to resolve the issue   Request Help

Question I lost my smart phone. How do I verify my sign-in? Overview Sign-in to MavMAIL On the Approve sign in request screen, click Sign in another way Choose one of the other

to create a MathWorks Account using your @mnsu.edu email address Once you do that, you will be associated with our MATLAB license and will be able to download and activate the software on your personal computer and start using MATLAB Online from a web browser    Request Help

Question How do I mute or unmute the room microphone in a FlexSync Classroom?  Overview 1.Tap your Zoom Touch Display to unhide the controls 2.Tap the microphone icon to mute or unmute the room’s microphone Request Help

acceptable ... Question How do I check the statistics of a link I shortened using link.mnsu.edu? Overview Login to link.mnsu.edu using your StarID and password Hover your pointer in the Actions box

.   If you have a significant amount of email or calendar events, this import can take upwards of ten minutes. You will be unable to use Outlook during the import. Please do not interrupt the process. Request Help

archive ... . Please do not interrupt the process. The file it creates may be larger than 1GB in size. Our test case created a 2.68GB file and it took roughly ten minutes to complete. Your results may vary.   Request Help