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Resolving Issues with Wi-Fi Connectivity in Academic Buildings (Non State-Owned Devices)
Overview
With recent upgrades made to our Wi-Fi network, some Windows devices cannot connect to any campus Wi-Fi or have spotty in and out connections. To fix the problem you will need to update
StarID Password Reset
starid ... Question
How do I reset my password?
How do I reset my StarID password?
Overview
If you do not know your password, or your password is not working:
Visit the website https
Mouse Isn't Clicking Correctly in MavAPPS
featur in the latest version of Citrix Workspace. Due to this if you have multiple monitors and different screen resolution and DPI/Scaling settings you will have some issues with being able to click
D2L Brightspace: Import a Course Package
will indicate the process is done with a green check mark for each of three stages: Uploading, Converting, and Importing. Depending on the size of the selected file, these stages might take some time to
Manage Call Handling and Voicemail Settings for Zoom Phone
how you want calls to be managed when you are not working and the call is not answered. Some examples are to forward to voicemail, play a message and disconnect, or forward the call to another phone
Activate StarID With Personal E-mail Address
starid ... Question
How to Activate StarID With Personal E-mail Address
Overview
Navigate to https://starid.minnstate.edu/ .
Note: After StarID activation, your credentials should be
Perceptive Content / ImageNow Login with StarID
Question
How do I login to ImageNow with my StarID?
Overview
The steps to be able to login with StarID to Perceptive Content / ImageNow are as follows:
The Security Manager at your
How do I obtain a TechID, StarID, MavMAIL/email, and MavCARD for employees not hired by Minnesota State University, Mankato Human Resources (HR)?
Those that are employed or volunteer to work for The University but are not paid or hired by MSU-Mankato Human Resources and need to have access to University computer or door access need to obtain a ... starid ... resources?
MavMAIL - Email
MavCARD - MSU-Mankato identity card
Door Access
StarID
TechID
Overview
Those that are employed or volunteer to work for The University but are not paid or
D2L Brightspace: Adding questions to the Question Library
.
Select Save.
The Question Library page will appear again, and the new section will appear in its list of items.
Add Questions to the Question Library
There are 12 question
D2L Brightspace: Submit a request for third-party software integration
agreement for Third Party Publisher Software use.
Note: Integration requests take 2-3 weeks to several months depending on the time of year, projects already in the queue, responsiveness
D2L Brightspace: Sign Up for Text or Email Notifications
text-notifications ... to Instant Notifications
9. Check the box under the SMS column next to which items you want text notifications for
10. Check the box under the Email column to select items you want email notifications for
11. Click on Save
Request Help
Respondus: Respondus LockDown Browser not launching for students
Question
Many of my students are reporting they cannot launch Respondus LockDown for their quiz. Fix the most common reason students are not able to launch LockDown with these steps.
Overview
MavAPPS for Chromebook
Installing and Running the Cisco VPN for Mac
Navigate to the Google Play store and search Citirix Workspace.
Install Citirix Workspace.
Open Citirix Workspace.
Chose approve or deny on
D2L Brightspace: Discussion Topics/Forums Not Displaying for Students
forums ... Question
Why can't my students see discussions forums/topics in D2L?
Overview
If students report that they cannot see a Discussion Forum or Topic, sometimes this is due to Availability or
D2L Brightspace: Set-up the bookstore First Day® links in your course
Brightspace course with their First Day software to assure the opt-in/opt-out and access works as expected for students.
Publisher links
If your course is using publisher courseware such as quizzes or