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Resolving Issues with Wi-Fi Connectivity in Academic Buildings (Non State-Owned Devices)

Overview With recent upgrades made to our Wi-Fi network, some Windows devices cannot connect to any campus Wi-Fi or have spotty in and out connections. To fix the problem you will need to update

StarID Password Reset

starid ... Question How do I reset my password? How do I reset my StarID password? Overview If you do not know your password, or your password is not working: Visit the website https

Mouse Isn't Clicking Correctly in MavAPPS

featur in the latest version of Citrix Workspace.  Due to this if you have multiple monitors and different screen resolution and DPI/Scaling settings you will have some issues with being able to click

D2L Brightspace: Import a Course Package

will indicate the process is done with a green check mark for each of three stages: Uploading, Converting, and Importing. Depending on the size of the selected file, these stages might take some time to

Manage Call Handling and Voicemail Settings for Zoom Phone

how you want calls to be managed when you are not working and the call is not answered. Some examples are to forward to voicemail, play a message and disconnect, or forward the call to another phone

Activate StarID With Personal E-mail Address

starid ... Question How to Activate StarID With Personal E-mail Address Overview Navigate to .       Note: After StarID activation, your credentials should be

Perceptive Content / ImageNow Login with StarID

Question How do I login to ImageNow with my StarID? Overview The steps to be able to login with StarID to Perceptive Content / ImageNow are as follows: The Security Manager at your

How do I obtain a TechID, StarID, MavMAIL/email, and MavCARD for employees not hired by Minnesota State University, Mankato Human Resources (HR)?

Those that are employed or volunteer to work for The University but are not paid or hired by MSU-Mankato Human Resources and need to have access to University computer or door access need to obtain a ... starid ... resources? MavMAIL - Email MavCARD - MSU-Mankato identity card Door Access StarID TechID Overview Those that are employed or volunteer to work for The University but are not paid or

D2L Brightspace: Adding questions to the Question Library

. Select Save.  The Question Library page will appear again, and the new section will appear in its list of items.   Add Questions to the Question Library There are 12 question

D2L Brightspace: Submit a request for third-party software integration

agreement for Third Party Publisher Software use. Note: Integration requests take 2-3 weeks to several months depending on the time of year, projects already in the queue, responsiveness

D2L Brightspace: Sign Up for Text or Email Notifications

text-notifications ... to Instant Notifications 9. Check the box under the SMS column next to which items you want text notifications for 10. Check the box under the Email column to select items you want email notifications for 11. Click on Save   Request Help

Respondus: Respondus LockDown Browser not launching for students

Question Many of my students are reporting they cannot launch Respondus LockDown for their quiz. Fix the most common reason students are not able to launch LockDown with these steps. Overview

MavAPPS for Chromebook

Installing and Running the Cisco VPN for Mac Navigate to the Google Play store and search Citirix Workspace. Install Citirix Workspace. Open Citirix Workspace. Chose approve or deny on

D2L Brightspace: Discussion Topics/Forums Not Displaying for Students

forums ... Question Why can't my students see discussions forums/topics in D2L? Overview If students report that they cannot see a Discussion Forum or Topic, sometimes this is due to Availability or

D2L Brightspace: Set-up the bookstore First Day® links in your course

Brightspace course with their First Day software to assure the opt-in/opt-out and access works as expected for students. Publisher links If your course is using publisher courseware such as quizzes or