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Connect to VIA Wireless in a Classroom

Question How do I present wirelessly in classrooms Overview Prerequisites Before beginning, be sure you’ve downloaded the Kramer VIA app and installed it on your device. Mac

DVD Player Not Working

Question Why won't the DVD player work? Overview Verify you have selected DVD on the touch panel Verify the DVD player is turned on (You should see a blue light coming from the front of

Cengage System Status

Visit the Cengage Tech Check site any time to view current information on system status and performance information for Cengage products, updated every 5 minutes

Renting a IT Solutions Academic Computer Center Lab(s)

Question How can I rent a IT Solutions computer lab? What does it cost to rent a computer lab? Overview Learning Space - Rental: IT Solutions will rent the Academic Computer Center labs

D2L Brightspace: Exporting Course Components

in other learning management systems. Select Export as Thin Common Cartridge if you wish to import a minimal version of the course with only web links, learning tool interoperability (LIT) links

Qualtrics: Set-up Star ID Sign On to a Qualtrics Survey

Question How can I verify the identify of someone completing a Qualtrics survey? How do I assure who in my class has completed a survey activity? How can I verify who has completed a training in

Qualtrics: View File Upload responses in Qualtrics

Question My Qualtrics survey includes a file upload question, how to I view what respondents uploaded? How do I download the files uploaded to a Qualtrics survey? Overview Access the

FlexSync Classroom: Zoom Viewers Hearing a Constant High Pitch Squeal and other Microphone Issues

Question How do I fix the zoom viewers hearing a constant high pitch squeal? Overview In the rack at the teachers station find the Vaddio box. This rack is on the teaching side, and might

FlexSync Classroom: Join Meeting Without Audio

Question How do I join a zoom meeting without audio in a FlexSync Classroom? Overview A frequent issue people encounter while teaching from a FlexSync Classroom is that they want to be able

FlexSync Classroom: Start or Stop Recording

Question How do I start or stop recording of a meeting in a FlexSync Classroom? Overview After joining your meeting, tap the Zoom Touch Display to unhide the controls, then tap the

FlexSync Classroom: Adjust Zoom Volume

Question How do I adjust the volume of Zoom in a FlexSync Classroom? Overview Tap the Zoom Touch Display to unhide the controls, then tap the ellipsis icon Move the slider to

FlexSync Classroom: How to End a Meeting

Question How do I end a meeting in a FlexSync classroom? Overview While in a meeting, the controls on the Zoom Touch Display will automatically hide after a few seconds. Tap the Zoom

FlexSync Classroom: Zoom Controlled by Crestron

Overview Documentation for HN 225 FlexSync Classroom with Zoom Controlled by Crestron Zoom is controlled by Crestron. It is different from a standard flex sync room in that it

FlexSync Classroom: Use Share Screen to Improve Laptop Image Quality for Zoom Participants

Question How do I fix the fuzzy illegible screen sharing that my zoom participants are seeing? Overview Requirements: Zoom client must be installed on your device. If it isn’t already

FlexSync Classroom: Camera or View Froze for Zoom Particpants

Question How do I fix a frozen camera or view for zoom participants in a FlexSync Classroom? Overview In the technology rack at the teachers’ station, find the Vaddio Box. This technology

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