Verifying Graphics Card and Drivers Are Up to Date to Solve Docking Station Display Issues

The docking station monitor does not display consistently. 

The issue is often related to outdated graphics drivers or loose cable connections. This article walks through steps to update your display drivers and verify hardware connections.

State-Owned Devices: Equipment provided to university employees and managed by Minnesota State University, Mankato. The steps, tools, or solutions in this article may not work on personal devices due to administrative restrictions or licensing requirements. 

Make sure that the graphics card is up to date.

1. Click the Start Button located in the bottom left hand corner of the screen.
2. Right click Computer and select Manage.
3. In the Computer Management window, click Device Manager.
4. Expand Display Adaptors and double click the display.
5. Choose the Driver tab and click Update Driver.
6. Click Search automatically for updated driver software.

Note: Double check both ends of whichever type of cable you are using (for example, VGA, DVI, HDMI, etc.) to ensure it is plugged in correctly. For certain newer Dell models, the docking station will need a specific driver to work successfully.

Visit the IT Solutions Center page to view current hours, locations, and contact information.