Overview
This article is intended for faculty, staff, and student workers a Minnesota State University, Mankato. It outlines how to request access to a university Adobe Creative Cloud account and license. Adobe Creative Cloud is a software suite that includes apps like Photoshop, Illustrator, InDesign, and more.
About Faculty, Staff, and Student Worker Access
University Adobe Creative Cloud accounts and licenses are available by request through IT Solutions to all faculty, staff, and student workers, including graduate assistants and teaching assistants. The account can be used to run Adobe software on up to two separate computers.
How-To
Request an Adobe License
- Submit an Adobe request. For student worker access, requests must be made by a supervisor on their behalf.
- IT Solutions will notify you when access has been granted.
Use the Apps
- Most university computers already have Adobe Creative Cloud apps installed. Search in Finder or the Start Menu to launch the apps. If you don’t already have the apps, install them from Adobe or contact the IT Solutions Center for support.
- After launching the apps, log in with your university email address (FirstName.LastName@mnsu.edu). You’ll be redirected to single sign-on, where you’ll need to enter YourStarID@minnstate.edu (or YourStarID@go.minnstate.edu for student workers) and StarID password.
Troubleshooting
If any of the Adobe software you are running is indicating that you are not licensed, you may need to log out and log back in. Or, you may need to remove the application from your computer and re-install it from the Creative Cloud application. If these solutions do not work, please contact the IT Solutions Center.
Outcome
The user will be able to request an Adobe account and use the apps.
Still Need Help?
Visit the IT Solutions Center page to view current hours, locations, and contact information.