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Services or Offerings?
These forms are for IT Solutions staff to submit feedback about or an issue with the IT Solutions Tickets Application.

Integrated Statewide Records System (ISRS) is a data system managed by the Minnesota State System Office that is used for certain student-related records and services.

IT Solutions provides technology help and support at the IT Solutions Center for Minnesota State University, Mankato students, faculty, and staff, including Wi-Fi, StarID, MavMail, software download, and more. Get help online, over the phone, live chat, or in-person.

IT Solutions offers a focused set of standard computers, monitors, and docking stations designed to meet the vast majority of university work needs. In cases where a standard option is insufficient--such as specialized software requirements, laboratory equipment compatibility, or an accessibility need-=-faculty and staff may submit an exception request for IT Solutions review. Before submitting, please review the available options on the University Technology Purchasing page.

Submit feedback or request a feature update to the ticketing application.

Report an issue with the ticketing application. For example, if the system is unavailable, slow to respond, or producing error messages.