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Account is getting locked out

using your CAMPUS username and password.  This usually happens after some one changes their password but their old password is still saved somewhere on their machine.  If your account keeps getting

Microsoft Copilot Requirements

What are the requirements for Microsoft Copilot and how can I access Copilot? Information on Copilot is available here. https://services.mnsu.edu/TDClient/30/Portal/KB/ID=1157 Microsoft Copilot

Installing and Running the Cisco VPN for Windows

Question How do I setup the VPN client? How do I connect to MavDISK or MavPRINT from off campus? Overview You can connect to the Virtual Private Network (VPN) client software using your

Installing and Running the Cisco VPN for Mac

browser navigate to https://vpn.mnsu.edu. Enter your starid and password and click on Login. On the left hand side, click on AnyConnect. In the middle of the screen

eduroam Wi-Fi: Connect with iPhone (iOS)

Question How do I connect to eduroam from my iPhone? For more information please visit our Eduroam Page. Overview eduroam is the preferred secure Wi-Fi network for all students, faculty and

Adding and Managing Contacts

To add contacts that are not part of zoom phone yet, you must add the user as an external contact. ... Zoom Phone. So please keep that in mind when searching this directory. Not every contact will have a Zoom Phone number listed.  Click this link for Using the Directory from a Yealink Desk

Connecting to Remote Computers Using SSH - Secure Shell

access as well as an freely installable Putty application.  Linux very likely has this already installed. Once installed, many services require Key-base Authentication.  In this you generate a Public

D2L Brightspace: Data Requests

Question How do I get D2L Brightspace data? Overview Description of Service Category  IT Solutions provides raw data from D2L Brightspace Data Hub. Requests may include faculty access to

Renting a IT Solutions Academic Computer Center Lab(s)

to external parties. Provided there is not conflict with class schedules and limited risk for damage to the lab. IT Solutions reserves the right to deny rental requests. Scheduling Information

Krypton: Connecting

Krypton is an interactive platform that makes it easier for students to learn about Linux/UNIX™ systems and remote computing. Designed with instructors in mind, it helps introduce students to hands

Video Captioning

: Explore online articles Phone: (507) 389-6654 Email: itsolutionscenter@mnsu.edu Self-Services: IT Solutions Walk-In: IT Solutions Center,  CSU basement or the IT Solutions Kiosk located on the

D2L Brightspace: Create and Send Automated Emails Using Intelligent Agents

Question How can I set up automated reminder emails in D2L Brightspace? What are ways I can monitor student activity in my courses? Overview This article provides an overview of the

Student Staff Accounts in Microsoft Office 365- Email, OneDrive and More

Student Staff Accounts in Microsoft Office 365. Separate accounts are created for student and employee roles with specific privileges. Using different browser profiles or email app accounts helps ... When you become a student, accounts are created for you in various systems based on your role as a student, such as in D2L and Office 365. These accounts give you privileges based on your status as a

Shared Mailboxes Setup

Question How do I set up a shared mailbox? Overview Before you can access a shared email account (dept., project, etc) you will need to be given access.  Please have a person that currently

Multi-Factor Authentication: Setting Up Multi-Factor Authentication

new-phone ... message below when logging into Office 365 or Microsoft Office apps, you have been enrolled in Multi-Factor Authentication for additional security protections.  Please follow the instructions below to