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FlexSync Classroom: Start a Zoom Meeting

Question How do I start a meeting in a FlexSync Classroom?  Overview Prior to your meeting time you should have created a meeting space and shared the invitation to that meeting space with

Outlook - Import Rules

Question How do I import rules to Outlook? Overview Steps to import Outlook rules (PC) Click the File tab Click Manage Rules & Alerts Click Options Click Import Rules The

Report Office 365 Spam

Question How do I report a spam or phishing email?  Overview Microsoft Outlook for Windows There are two ways to report a phishing/spam email in Microsoft Outlook for Windows

D2L Brightspace: About Discussions

]: Group Discussions D2L Brightspace: Create Small Group Discussions D2L Brightspace: Editing Groups Post & Reply D2L Brightspace: Adjusting Discussions Reply Setting D2L

Microsoft Teams - Quit or Sign Out

Overview How do I close or sign out of Microsoft teams?  Resolution If Teams is not responding or having issues, it may be necessary to close the program. Right click over the Teams

Qualtrics: View File Upload responses in Qualtrics

Qualtrics Project that has the File Upload question. Click the Data & Analysis tab. Assure a Yes response to the File Upload question. Click the down arrow in the Actions column. Click View

Hard Drive Full After Windows Reinstallation

Question How do I remove Windows.old files from my computer? Overview In Windows Search Menu, search for Disk Cleanup Select Clean up system files. The program will restart Click

Request a New Shared Mailbox

Question How do I request a shared mailbox? Overview To request a new Shared Mailbox, please have a staff member submit the following information to IT Solutions Center  The 2 or 3

D2L Brightspace: Consistent Course NavBar and Homepage

, a decision was made by the Provost and exec team to create a standardized homepage and navbar experience for all students. Faculty no longer have access to change the navbar or course homepage in

Windows 10 System Updates

Question How can I check for system updates on my PC? Overview To check for latest system updates in your device follow the following procedures: Click the Gear icon in the Start menu

VALT 500 error

This is an error that some people have received after changing their starid. A few things that help https://valt.mnsu.edu Clearing Browser Cache Restarting computer VALT admin checking

No Logon Servers New Windows Computer

, it must be connected to Wi-Fi or connected to a network cable to authenticate that user.  After logging in that first time, a user profile is created and that password is saved so the computer can

D2L Brightspace: Add Feedback in Grades

Question How do I add feedback to a grade item? How can I share personalized feedback with a student? Overview Note: If you have associated an Assignment, Discussion or Quiz to a grade item

Locating and Running VPN on Windows

screen   On a Windows machine, find the Cisco folder then click on Cisco.  Than click on Cisco AnyConnect Secure Mobility Client to open it If prompted for a Server, enter

Customer Requesting a SharePoint site

Overview How does a customer request a SharePoint Site? What information does IT need to create a SharePoint Site? Resolution If a customer would like a SharePoint site, please collect