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Transfer Active Call Directly to a Voicemail Box
Question
How can I transfer or forward a call directly to someone's voicemail box?
Overview
Zoom Phone App:
When on an active call, select the Transfer button
Type in the extension
D2L Brightspace: About Sharing Course Materials
Question
How do I share my D2L Brightspace course with another faculty or Teacher's Assistant(TA)?
Overview
There are two recommended options to share materials in D2L Brightspace:
Export/Import a course package
Shared development course
Request Help
Request MavDISK Course Folder Creation
classes:
GIS100_01
GIS100_02…”
The course will be put in the term folder on MavDISK: \\mavdisk\msu\course folders\Fall23\GIS100_01
The access for the folder is handled automatically from enrollment data.
Starred Contacts
Question
How do I add a speed dial to the Zoom Soft Phone App?
Overview
The Zoom soft Phone App does not have a speed dial feature but it does have a similar feature called starred contacts
Outlook - Export Contacts (Windows)
Question
How do I export contacts from Outlook in (Windows)
Overview
You can find information about this at Microsoft Office support: https://support.office.com/en-us/article/Export-contacts-from-Outlook-10f09abd-643c-4495-bb80-543714eca73f#ID0EAABAAA=2016,_2013
Request Help
Zoom: Change Waiting Room Settings to Allow Users to Bypass
Question
How do I change the "Waiting Room" settings to allow MinnState users with your Meeting ID and Passcode to bypass the meeting "Waiting Room" ?
Overview
Begin by going to
Can't see Faculty side of E-Services
: https://eservices.minnstate.edu/faculty/public/secure/home/index?campusid=071
Login using your StarID and Password.
If it connects, then you should be seeing the faculty side of e-services.
Access MavLABS from macOS
Question
How do I access MavLABS on a mac?
Overview
Download the Microsoft Remote Desktop 10 app from the App Store. Navigate to https://link.mnsu.edu/mavlabs Click the Login button. Once
Access Notes from iPhone
Question
How do I access my notes using an iPhone?
Overview
If you have previously configured your iOS device to connect to Office 365, you can access notes following the steps below. To
Cannot Login to University Laptop
Question
What to do when you cannot Log into University Laptop
Overview
Connect an Ethernet cable to laptop
Login with your StarID and StarID password
If that still does not work
How to Install Office 365 for Students, Faculty, and Staff
will find the programs among the other programs on your computer. In Windows 11, for example, you will find them in the Windows (Start) menu
10. If at any time during the installation you are asked
Connecting to eduroam with Android
depending on the phone
Androids
Samsung 11.0 and Newer
Samsung 10.0 and Older
Samsung 10.0 and Older
From the device that you are trying to connect to eduroam, make sure the
How to Connect to MavLABS
Click on Connect on the specific computer that you want to access. For example: acc-fh139-12
Click on Download and open the downloaded file. The following dialogue box will pop up
Digitizing Media
, Wissink Hall 121 or the IT Solutions Kiosk located on the first floor Wigley Administration Building
Identify the following information:
Title(s) of all purchased or faculty made videos and
Request for RSO Email Account
Question
How can I make a student RSO account?
Overview
RSO or recognized student organization have to contact Michelle Harvey in Student Activities. She will put in a request for me