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Service Status
Overview
This article shares the link to the IT Solutions page which details the solution.
Resolution
1. To access the status of a service, navigate to IT Solutions Service & System Status Page.
Request MavDISK Course Folder Creation
classes:
GIS100_01
GIS100_02…”
The course will be put in the term folder on MavDISK: \\mavdisk\msu\course folders\Fall23\GIS100_01
The access for the folder is handled automatically from enrollment data.
Outlook - Import Outlook Email Signature (Mac)
/starid/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data/Signatures
Request Help
Zoom: Change Waiting Room Settings to Allow Users to Bypass
Question
How do I change the "Waiting Room" settings to allow MinnState users with your Meeting ID and Passcode to bypass the meeting "Waiting Room" ?
Overview
Begin by going to
Can't see Faculty side of E-Services
: https://eservices.minnstate.edu/faculty/public/secure/home/index?campusid=071
Login using your StarID and Password.
If it connects, then you should be seeing the faculty side of e-services.
How to Connect to MavLABS
Question
How do I connect to MavLABS?
Note: Multi-Factor Authentication is Required to Connect to MavLABS
When loggin in, MavLABS requires Microsoft 365 multi-factor authentication using the
Verification for Microsoft Multi-Factor Authentication Not Sending
its settings.
Possible things to try to resolve the issue:
Restart your mobile device
Restarting your mobile device ends background processes or services that are currently running that
Request for RSO Email Account
Question
How can I make a student RSO account?
Overview
RSO or recognized student organization have to contact Michelle Harvey in Student Activities. She will put in a request for me
D2L Brightspace: About Saving/Exporting Course Materials
students' submissions?
Overview
The guide below shows you how to save course materials outside of D2L Brightspace including:
Assignment Submissions
Discussion Posts
Export Course Materials
Grades
Quiz Attempts
Save Courses from Inactivation/Deletion Process
Request Help
Find IP address on Mac OS
Question
How do I figure out what my IP address is on Mac?
Overview
To find your IP address
Open the Apple menu and click on System Preferences…
Either double-click on the Network
Adobe Creative Cloud Account Request - Faculty/Staff
Process to request Adobe as a staff, faculty or student worker only ... :
Contact the IT Solutions Center at 507-389-6654, ITSolutionsCenter@mnsu.edu, or by visiting the CSU IT Solutions Center in person with your request
NOTE: Only
Descriptive Video Services (DVS)
Phone: (507) 389-6654
Email: itsolutionscenter@mnsu.edu
Self-Services: IT Solutions
Walk-In: IT Solutions Center, Wissink Hall 121 or the IT Solutions Kiosk located on the first floor Wigley
Remove From Email List
Overview
A student who has graduated may still be receiving emails from MNSU by mistake.
Resolution
This typically means they have a forward in place. Provide the user with the necessary
Student Adobe Access from Campus Computers
Process for students to access Adobe from a campus computer ...
NOTE: If you do not have an account, please create an account from the Adobe Website or from the login screen
All Adobe products on that machine are available for use during that login session
FlexSync Classroom: How to Control your Camera
Question
How do I control the camera in FlexSync Classrooms?
Overview
On the small classroom touch display, select Camera.
Use the preset controls or customize