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Transferring Active Call Directly to a Voicemail Box

Need to transfer a call to someone but you want to bypass the ring? Follow these steps to transfer a call directly to a voicemail box. ... Question How can I transfer or forward a call directly to someone's voicemail box?  Overview Zoom Phone App:  When on an active call, select the Transfer button Type in the extension

What to Do if Your University Account is Compromised

Question I think my account is compromised. What do I do? Overview Reset your StarID password from a safe device. Update and run antivirus and anti-malware software. Reset your

Adding Questions to the Question Library in D2L Brightspace

Question How to add questions to the Question Library? Overview What is the Question Library? The Question Library in Quizzes allows you to store Quiz questions for easy reuse within a

Granting Access to Manage Apps in Adobe Creative Cloud

/Configs/ Locate the serviceconfig.xml file and copy it to your desktop folder Open the file in Notepad (Windows) or TextEdit (MacOS) In the serviceconfig.xml file, change the value of AppsPanel from false to true Save and close the serviceconfig.xml file   Request Help

Submitting a File to Turnitin.com on Behalf of a Student

Question How to submit a file to Turnitin.com on behalf of a student? How do I submit a file to Turnitin outside of D2L Brightspace Assignments? Overview First, assure you've completed the

Setting Up Star ID Sign On to a Qualtrics Survey

Qualtrics? Overview Adding an authenticator (Star ID sign on) to a survey flow will allow you to better verify the identity of who has taken your survey, including first name, last name, and

About the ManageEngine and How to Navigate it

. Note:  If you choose to postpone restart it will offer the option to postpone the update window for up to 4 hours. Your computer will automatically reboot after 48 hours from the time the server

Adding a Password to a Quiz in D2L Brightspace

Quiz. Note: In the quiz list, there will be a key symbol next to the title, to indicate there is a password set on this quiz.     Request Help

Turning Off Automatic Meeting in Microsoft Teams

Microsoft created and turned-on a feature that automatically adds a Microsoft Teams meeting to all new meetings created in Outlook. If you would rather turn this feature off, follow these instructions. ... are using below and complete the steps to adjust your settings. Windows Mac Web Android iOS (iPhone/iPad) Credit/Reference Windows To turn off automatic online meetings in

Finding IP Address on a Mac

 icon or use the View menu to select Network Inside Network Preferences, select either Ethernet (for wired connections) or Wi-Fi on the left side, and your IP address will be displayed in the middle Request Help

Submitting Drafts or Test Submit to Turnitin in D2L Brightspace

Question How to test submit papers or submit drafts for a Similarity Report to Turnitin without saving the paper to the Turnitin database? Overview NOTE: Before following these steps, you

Requesting to Be a Curator in LinkedIn Learning

How to request the curator role in LinkedIn Learning ... The Curator role on LinkedIn Learning allows users to curate, upload, and recommend content to other users under our license.  You can create customized learning paths and track learners' progress

Toggling in and out of Call Queue for Additional Wrap-Up Time

If you need more time to wrap up a queue call, toggle out of the queue until you are finished and then toggled back in. ... Question If I am toggled into a queue to receive calls, and I need more wrap-up time after I get done with a call, how do I get more time?  Overview If you need more time to wrap up a queue

Viewing or Reporting Changes to Technology Asset Records

How to view employee technology assets and report changes. ... Minnesota State University, Mankato employees can view technology assets under their responsibility in our records any time. If there are any changes to University assets under your responsibility

Reinstalling Zoom to Fix Frozen Phone Assistant

Steps to troubleshoot and reinstall Zoom Phone Assistant. ... :   To remove Zoom completely, including any configuration files, run CleanZoom on your device. Download and run CleanZoom Note: Use of the clean uninstaller will completely remove