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Android MavMAIL (Office 365) Setup
Navigate to your Accounts and press Add Account
Select Email and press Office 365
NOTE: If you do not see an option for Office 365, go into accounts from the Email app and add the account
Verification for Microsoft Multi-Factor Authentication Not Sending
notifications to your mobile device.
Make sure you have a device signal and Internet connection
Have someone call you and send a text message to you to make sure you
How to Use Traka Keybank
Question
How do I use Traka Keybank?
Overview
Check out rings
Present your MavCARD to the reader. You will hear a click and the door should unlock
Identify the ring you are
MediaSpace - How to Access
Question
How do I access MediaSpace?
Overview
Navigate to https://mediaspace.minnstate.edu
Login using your StarID and Password
Request Help
How to Image a Mac Computer
Question
How do I image a Mac?
Overview
1.Boot TO USB (with Catalina on it) or Recovery
2. Erase Drive
3. Reinstall OS
4. Setup snimda account
5. Run updates for OS
6. Map
Send Computers to 7700 France
Overview
All computers to and from 7700 France Location will be sent through intercampus mail
NOTE: They must fit in the blue plastic USPS bin
1. Update ticket with location of computer and when it goes to the mail
2. Wrap and label computer
3. Place in intercampus mail
Microsoft Teams - How to Create a Team
Question
How can I create a Microsoft Team?
Overview
Note: Microsoft Teams can only be created by employees (staff, faculty, & teaching graduate assistants.)
Teaching Graduate
University Communication Tools
A a comprehensive guide of resources to help University faculty and staff best communicate messages to their audience about emergencies, news, events, or other announcements. ... Question
How do I communicate campus-wide messages? How do I share information with the campus audiences? What communications tools are available for marketing campaigns?
Quick links
Add Pictures to Media in Tightrope
Question
How do I add pictures to Media in Tightrope?
Overview
Via any web browser, log onto Front Door/Tightrope
Once you have logged on, click Carousel
Click Media
Click Pictures
Azure Downloads Fails to Install
Question
What can I do if my Azure download fails?
Overview
If you are experiencing issues with software downloading through Microsoft Azure Education, please contact Microsoft directly for
Turnitin®: How to Log in/Access Turnitin.com
assignment folder, you can create a test folder within any semester course if it was held within the last year. You may want to use a course that is closed to students.
Use this helpful guide to set
How to Update a State Asset Department
the computer is currently listed as its owner
3. Provide IT Solutions with the Make and Model of the computer, Asset Tag number, Serial Number
4. Provide IT Solutions with who and what department is this computer going to
Request Help
Adobe - Log Out and Login to Resolve Sign-In Issues
Question
How can I resolve problems with signing in to use Adobe products?
Overview
Make certain you are logged out of Adobe through Adobe Creative Cloud. Find Adobe Creative Cloud in
D2L Brightspace: Unable to Upload Documents
Question
Why can't I upload documents to D2L Assignments?
Overview
There is a known issue with D2L Brightspace. If a document has a special character, like / or \ in the title, the user will
D2L Brightspace: Reply to Discussion Thread
Question
How do I reply to a Discussion thread in D2L Brightspace?
Overview
To reply to a Discussion Thread in D2L Brightspace, read the steps below.
-or-
Watch this tutorial on how to