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Respondus: Monitor Known Issue with Facial Recognition and Masks
Question
How do I turn off the 'facial recognition requirement' feature in Respondus Monitor?
Overview
There is a known issue with Respondus Monitor while taking Quizzes in D2L
Issuing a Cell Phone and Other Mobile Computing Devices
Question
How do I get a company issued cell phone?
Overview
Before issuing a cellphone, review the University's cell phone policy and the instructions below. Then fill out the review form
ISRS Gives a Side by Side Configuration Error
locations.
MavDISK (on campus):
Press the windows key and the R together on the keyboard to get the run box.
Enter \\mavdisk\software\Staff\Microsoft\Visual C++\Microsoft Visual C++ 2005
ISRS gives a side by side configuration error
doesn't have Visual Studio C++ 2005 x86 installed.
1. Navigate to one of the following locations.
1. MavDISK (on campus):
1. Press the windows key and the R together on the keyboard to
Resolving Issues with Wi-Fi Connectivity in Academic Buildings (Non State-Owned Devices)
continue to have connection issues, proceed to step 2
Verify that the operating system is on version 1809 or higher.
On the Windows Search Bar/Icon, type about
About your PC will show
FlexSync Classroom: Zoom Viewers Hearing a Constant High Pitch Squeal and other Microphone Issues
issues ... Question
How do I fix the zoom viewers hearing a constant high pitch squeal?
Overview
In the rack at the teachers station find the Vaddio box. This rack is on the teaching side, and might
Unable to Connect to ISRS from VPN
Uniface app can start, the VPN service is needs to be authenticated with the campus, the U: drive must be mapped to MavDISK, and the Uniface app must be pushed to the computer. This is all done
Remote Connection to a Common Desktop using WorkMSU - Windows
Question
How can I access ISRS when off campus? How can I access MavDISK when I'm at home? How can I use FileMaker Pro when I'm not on campus? What is WorkMSU? How do I connect to WorkMSU using
Microsoft Always on VPN
if you were locally on campus for many of the services and systems you are used to connecting to such as MavDISK, logging into your computer after resetting your StarID password, Windows Updates, ISRS
Installing and Running the Cisco VPN for Windows
Question
How do I setup the VPN client? How do I connect to MavDISK or MavPRINT from off campus?
Overview
You can connect to the Virtual Private Network (VPN) client software using your
Outlook General Troubleshooting
Windows Troubleshooting and choose one of the topics on the left-hand side
For Outlook issues on a Mac, please see Outlook For Mac Troubleshooting
If none of the above steps resolve the issue, rebuild
Connecting to eduroam with macOS
mac ... Question
How do I connect to eduroam from a Mac? For more information please visit our Eduroam Page.
Overview
eduroam is the preferred secure Wi-Fi network for all students, faculty and
Office 365 Multi-factor Authentication Compatible Email Clients
2019 - Windows or Mac
Outlook 365 - Windows/Mac
Outlook 2016 - Windows or Mac
Outlook App - Android or iOS
Native Mail App - iOS 11 or later
Mac Mail - Mac OS 10.14 or later
Thunderbird 77.0b1 and later
Request Help
Access MavLABS from macOS
Question
How do I access MavLABS on a mac?
Overview
Download the Microsoft Remote Desktop 10 app from the App Store. Navigate to https://link.mnsu.edu/mavlabs Click the Login button. Once
Net booting or Imaging an Apple Computer
mac ... Computer
Press and hold the "N" key immediately after you turn on your Mac, Release after you hear the startup sound.
Once the computer starts login to Casper with your Star ID.
Click Target