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FlexSync Classroom: Camera or View Froze for Zoom Particpants

rack is on the teaching side of the station and might or might not be behind a door. The door to the technology rack should not be locked   Press the red lighted reset button on the

D2L Brightspace: Adjusting Discussions Reply Setting

Question How do I adjust the discussion settings on D2L Brightspace so that the original post is not automatically included in replies? Overview Navigate to https

D2L Brightspace: Email Group Members

Question My instructor says I have groups set up in D2L - how do I find out who is in my group? How do I email members of my group from D2L Brightspace? Overview There are two ways to email

Changing Your Multi-Factor Authentication Options

options, please contact IT Solutions Center at 507-389-6654                                                                               Request Help

D2L Brightspace: Update Email Signature

Question I get an error message when trying to update my email signature. How do I change the email signature that is sent out in D2L Brightspace? Overview There is a known issue that causes

How to Change Your Primary Number on Zoom Phone

your extension number. This means if a caller is routed to you through the main company number, the line associated with the primary number will be used. Sign in to the Zoom web portal Click

DVD Player Not Working

Question Why won't the DVD player work? Overview Verify you have selected DVD on the touch panel Verify the DVD player is turned on (You should see a blue light coming from the front of

How do I obtain a TechID, StarID, MavMAIL/email, and MavCARD for employees not hired by Minnesota State University, Mankato Human Resources (HR)?

MSU, Email, TechID, StarID, and MavCARD identity card. This process is required to get those initial resources. ... - the MSU-Mankato identity card, it is a picture ID card that allows door access MavMAIL - MSU Email, these end in @mnsu.edu Sponsor - an MSU-Mankato employee that takes responsibility and requests

Account locked out

Forget. Note:  It is considered best practice to forget any Wi-Fi connections that appear in that you don't commonly use or any old ones. Note:  Going forward you should use eduroam

D2L Brightspace: Add Feedback in Grades

Question How do I add feedback to a grade item? How can I share personalized feedback with a student? Overview Note: If you have associated an Assignment, Discussion or Quiz to a grade item

Set Outbound Caller-ID on Zoom Phone

In the Outbound Caller ID section, click the drop-down arrow Select the number you'd like to display when making an out-going call Click Save Common Area Phones Please submit a ticket to IT to have Telecommunications change outbound caller ID Request Help

Guest Wi-Fi Access

a StarID. It allows access to the Internet and to services on campus that are accessible to the Internet. Most internal services such as MavDISK or ISRS are not accessible on the MavGUEST Wi-Fi

International Phone Plan Request

departure to request international phone plan access.  NOTE: This is for phone carriers only not Zoom Phones.    Request Help

Request a New Shared Mailbox

Question How do I request a shared mailbox? Overview To request a new Shared Mailbox, please have a staff member submit the following information to IT Solutions Center  The 2 or 3

Preview Thumbnail Experience

Question How do I preview thumbnails in ImageNow? Overview From the list of thumbnails left click on the desired one to preview it. The current item on display will be highlighted in blue