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Outlook General Troubleshooting
Question
Outlook is not updating my emails, how do I resolve this?
Overview
Occasionally, it is necessary to rebuild the cache of an Outlook data file to resolve issues that are happening
How to Connect to MavLABS
Question
How do I connect to MavLABS?
Note: Multi-Factor Authentication is Required to Connect to MavLABS
When loggin in, MavLABS requires Microsoft 365 multi-factor authentication using the
MavPRINT Two-Sided Printing
- Print)
From the Microsoft Office app: Click on File in the menu bar.
Click on Print.
Click Under settings select Print on Both Sides (two-sided)
Most other applications: Click on
ResLife Connectivity Issues
Apogee support number ... apogee ... should be directed to Apogee who provides all networking, cable TV and IPTV including Stream2 in these buildings.
Apogee 24/7 Support Line: 833-548-4743
Email: support@myresnet.com
Text: ResNet to 84700
Live chat: https://myresnet.com/ and then choose Live Chat
Request Help
Browser - Clear Cache
internetexplorer ... Question
Why are things not loading correctly on a webpage in firefox or chrome?
Overview
Chrome
Paste chrome://settings/clearBrowserData in the address bar
Select the Advanced tab
Request IT Solutions Print Materials
Need informational materials on campus tech? We've got you! Take a look at our materials, request what you need, and we'll deliver right to your office!
View catalog
Request materials
Recover Zoom Phone Voice Message
We are not able to recover deleted voice messages in Zoom Phone. ... Question
Can I recover a voicemail that I deleted?
Overview
Unfortunately, you can't recover a voicemail that's been deleted. You will receive an email notification with the voicemail
Request MavDISK Course Folder Creation
classes:
GIS100_01
GIS100_02…”
The course will be put in the term folder on MavDISK: \\mavdisk\msu\course folders\Fall23\GIS100_01
The access for the folder is handled automatically from enrollment data.
07/14/2023 Perceptive Content Client Upgrade
2023 July Perceptive Content client post-update info ... Note: The latest version as of 07/17/2023 is 7.9.0.281 in Software Center!
The upgrade to perceptive content has been completed. A quick reminder that there is a client update that needs to be
Microsoft Visio/Project - Student Request
azure ... , sign in using your <starid>@go.minnstate.edu and password. This would be the same login as your email
NOTE: This is a service for students only.
Click on Activate now as in the picture
MavPRINT Locations
Near The Reporter Office
CSU Building Administrator
Near Student Activities Office
CSU Building
Back Up Outlook Rules (Windows)
rules listed here will be backed up, not just the selected rules
Click Export Rules
In the File name box, type the path and file name for the set of rules that you want to export (i.e
Respondus: Enable Respondus Monitor
Question
How do I set-up Respondus Monitor online proctoring? How do I add Monitor to my D2L Brightspace quizzes?
Overview
To set-up Respondus Monitor:
Navigate to Quizzes in your D2L
Outlook - Share Your Calendar/Mailbox
should receive your meeting invites for you, if that delegate can see items, you mark as private and there is also a check box that asks if you would like to email a permissions summary to this person
What is ManageEngine?
.
You can choose to Restart Now or set a reminder time and Confirm
You will be prompted to enter your StarID and password to authorize the install of the updates.
Microsoft Office