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Remote Desktop Direct Setup

administrator, please contact the Solutions Center. Find the device name: Log into the workstation you want to remote into Right-click on the Start Button in the lower left corner In the pop

MavAPPS for Windows

. Option 2: Click on Detect Citrix Workspace app. If it goes to a login screen, go up to Option 1 as it means you already have the application installed.  If you get

Microsoft Teams - How to Create a Team

Assistant: If you are a GA and are an instructor on record for a course you have an employee account.  You will need to log into that account ( to create the Microsoft Team

Zoom: Sign In on Chromebook

Question How do I use Zoom from a Chromebook? Overview Signing into and using Zoom: Zoom meetings can be accessed directly from a Zoom meeting invitation that has been sent to you

Adobe Error - You Don't Have Access to Manage Apps

Question How do I fix the error "You don't have access to manage these apps?"  Overview If a user is logging into creative cloud and cannot download any apps with the error "You don't have

MavPRINT Two-Sided Printing

sides NOTE: Notice how the icon changes in the upper right corner One sided (Simplex) Two Sided (Duplex) Click on OK Click Print Note: When you change to two-sided printing, it will remain for the duration you are logged into the campus lab computer. Request Help

OneDrive - Open a Shared Document

document has been shared with you Click on the Open button in the body of the e-mail   You will be brought to a login page shown below.  Type your StarID into the username field and click Next so

Activate StarID With Personal E-mail Address

sure record it somewhere personal and remember it. Your StarID will be used to log into MavMAIL, campus wireless, campus computers, D2L, e-services etc...   Password Requirements

Multi-Factor Authentication - New Android Phone

information-security ... Question How do I set up MFA on an android?  Overview On your Android smartphone, navigate to the Google Play Store App In the search bar, type Microsoft Authenticator Click Install

Zoom: Sign In on Windows with University Account

prompt  If it does not automatically prompt you, select Launch Zoom on the webpage Your Zoom application should now be logged in as shown below Please see the video below for more information   Request Help

Zoom: Sign In on Mac with University Zoom Account

Question How do I sign into the Zoom application on Mac computers with my University Zoom Account?  Overview Install the Zoom application on your Mac computer. (How to Install on Mac

Alcohol Wise Student Login Issues

Question How do I get support for issues with Alcohol-Wise  Overview An error may occur during login to the Alcohol-Wise class from Student Health Services. If their primary contact email

Adobe Creative Cloud Account Request - Faculty/Staff

Process to request Adobe as a staff, faculty or student worker only ... password. This password will be different from your StarID password NOTE: If you had an existing license, you would need to log out of all Adobe Products and then sign back in with your

Multi-Factor Authentication - Automatic Enrollment

login to Office 365 services to approve the login.     If you see the Approve / Deny message on your mobile device, but were not logging in, click DENY   If you lose your mobile device or

Shared Mailboxes Setup

. Log in to Replace StarID with your StarID:  Students, Alumni and Emeriti:  Faculty and Staff:  Note: Some