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Remote Desktop Direct Setup
administrator, please contact the Solutions Center.
Find the device name:
Log into the workstation you want to remote into
Right-click on the Start Button in the lower left corner
In the pop
MavAPPS for Windows
.
Option 2:
Click on Detect Citrix Workspace app.
If it goes to a login screen, go up to Option 1 as it means you already have the application installed. If you get
Microsoft Teams - How to Create a Team
Assistant:
If you are a GA and are an instructor on record for a course you have an employee account. You will need to log into that account (starid@minnstate.edu) to create the Microsoft Team
Zoom: Sign In on Chromebook
Question
How do I use Zoom from a Chromebook?
Overview
Signing into and using Zoom:
Zoom meetings can be accessed directly from a Zoom meeting invitation that has been sent to you
Adobe Error - You Don't Have Access to Manage Apps
Question
How do I fix the error "You don't have access to manage these apps?"
Overview
If a user is logging into creative cloud and cannot download any apps with the error "You don't have
MavPRINT Two-Sided Printing
sides
NOTE: Notice how the icon changes in the upper right corner
One sided (Simplex)
Two Sided (Duplex)
Click on OK
Click Print
Note: When you change to two-sided printing, it will remain for the duration you are logged into the campus lab computer.
Request Help
OneDrive - Open a Shared Document
document has been shared with you
Click on the Open button in the body of the e-mail
You will be brought to a login page shown below. Type your StarID into the username field and click Next so
Activate StarID With Personal E-mail Address
sure record it somewhere personal and remember it. Your StarID will be used to log into MavMAIL, campus wireless, campus computers, D2L, e-services etc...
Password Requirements
Multi-Factor Authentication - New Android Phone
information-security ... Question
How do I set up MFA on an android?
Overview
On your Android smartphone, navigate to the Google Play Store App
In the search bar, type Microsoft Authenticator
Click Install
Zoom: Sign In on Windows with University Account
prompt
If it does not automatically prompt you, select Launch Zoom on the webpage
Your Zoom application should now be logged in as shown below
Please see the video below for more information
Request Help
Zoom: Sign In on Mac with University Zoom Account
Question
How do I sign into the Zoom application on Mac computers with my University Zoom Account?
Overview
Install the Zoom application on your Mac computer. (How to Install on Mac
Alcohol Wise Student Login Issues
Question
How do I get support for issues with Alcohol-Wise
Overview
An error may occur during login to the Alcohol-Wise class from Student Health Services. If their primary contact email
Adobe Creative Cloud Account Request - Faculty/Staff
Process to request Adobe as a staff, faculty or student worker only ... password. This password will be different from your StarID password
NOTE: If you had an existing license, you would need to log out of all Adobe Products and then sign back in with your
Multi-Factor Authentication - Automatic Enrollment
login to Office 365 services to approve the login.
If you see the Approve / Deny message on your mobile device, but were not logging in, click DENY
If you lose your mobile device or
Shared Mailboxes Setup
.
Log in to mavmail.mnsu.edu.
Replace StarID with your StarID:
Students, Alumni and Emeriti: StarID@go.minnstate.edu
Faculty and Staff: StarID@minnstate.edu
Note: Some