About Respondus

Overview

Respondus Instructor Guides

Instructor guides for set-up and use of Respondus LockDown browser and Monitor.

• Set-up:
  • Enable LockDown Browser
  • Enable Monitor
  • Enable Live Proctoring with LockDown Browser
• Allow Student Opt-Out: Special Access: Student Opt-Out of Respondus
• Browse even more: Respondus Resources for Instructors and Students
• Respondus Instructor Webinar Recordings (You'll be prompted to log in with your MavMail credentials in order to access the webinar recordings)

Respondus Student Guides

Helpful student guides to setting-up and using Respondus LockDown browser and Monitor.

• Set-up: Student Guide to Respondus LockDown and Monitor in D2L Brightspace
• Install: LockDown on Windows, Mac, or Chromebook
• Updates: Be sure to update LockDown Browser before taking a quiz, Update LockDown
• Browse even more: Respondus Resources for Instructors and Students

Common Issues and Troubleshooting

General Common Issues

• Respondus: Monitor Known Issue with Facial Recognition and Masks

Instructor Common Issues

• LockDown browser doesn't show available quizzes in D2L Brightspace

• Copied a Quiz with Respondus to another course? Click into LockDown browser and re-enable Respondus before students take the quiz.

Student Common Issues

• Clicking LockDown browser has no result and nothing happens

• Chromebook LockDown browser  will not move past the Start Quiz page

• Computer requirements needed to install Respondus LockDown

Online Proctoring Considerations

There are accessibility, equity, and ethical factors to consider when deciding to use online proctoring tools. The Minnesota State Colleges and Universities System has an Educational Policy which provides general recommendations on remote proctoring.

In summary, the following are some recommended practices:

• Do not scan rooms during the remote proctoring of exams, as a federal judge has ruled it is unconstitutional and a violation of student privacy.
• Provide students clear directions on remote proctoring requirements such as any technical requirements, what exams require remote proctoring, and what technologies may be utilized (I.E. Respondus Monitor).
• Provide students clear directions on what materials, behavior, and expectations are required of them for any remote proctored exams.
• Create a practice exam or learning activity which utilizes any technology (I.E. Respondus LockDown Browser/Monitor), that way students can practice taking a remote proctored exam, and have the ability to identify any potential technical issues prior to any actual proctored exams take place. Keep the practice exam open for the entire term length of the course, and allow unlimited attempts.
• Communicate options to students when they encounter technical, logistical, or other related issues when taking a proctored exam.
• Be flexible with student technical issues when possible.
• When appropriate and allowed, provide opt-out/alternative arrangements.
• Provide a notice of proctoring procedures to students (see the example in the Educational Policy mentioned previously).
• Accommodations for students who may not have technology that meets those requirements or whose assistive technology may interfere with the operations of the proctoring software.
• Information about how academic misconduct is handled, including a link to the university's academic honesty policy.
• Notify students of any charges that may occur due to proctoring.

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