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As an employee at Minnesota State University, Mankato, you have access to technology resources and support from IT Solutions.
Getting Started
Complete these top five steps to get set up:
1. Activate your StarID
2. Set up multi-factor authentication
3. Connect to Wi-Fi (eduroam)
4. Check your email in Outlook (MavMAIL)
5. Check your tasks in Workday
The Service Portal
The website you're on right now is called the Service Portal. This is your home for technology help and support, step-by-step guides, information, logins, and more.
Request Tech Help (Submit a Ticket)
Quick links:
Top Offerings
Tech Help & Support
Help for computer issues, software, StarID, Wi-Fi, and more in person or online.
IT Solutions Locations
20+ Apps & Software
Word, Excel, cloud storage, Photoshop, Zoom, and more.
Software & Application Directory
Teaching & Learning Tools
Tech support for instructors and tools for screen capture, active learning, online teaching, and more.
Teaching & Learning Tools
And more!
Help, Support, & More
Location: Lower level CSU & first floor Memorial Library
Get help for computer issues, software downloads, and more! We provide tech support online via tickets and chat, over the phone, or in-person. Go online to services.mnsu.edu.
Location: Memorial Library 88 (CETL)
Instructors can consult with Academic Technologists for training and assistance with classroom technology tools and online course design.
Location: Lower level CSU
Shop laptops, tablets, accessories, cables, and more conveniently on campus or online. Go online to store.mnsu.edu.
IT Solutions Locations
Top Software & Tools
Microsoft 365: Email, file storage, docs, digital notes, and more
Available on the web and for download. Includes Word, Excel, Outlook, OneNote, PowerPoint, OneDrive cloud file storage, and more. Mobile apps are available too.
Online portal for face-to-face, hybrid, blended, and online courses. Upload materials, create quizzes, enter grades, and more – all online.
Workday: Timesheets, leave requests, reports, & more
Workday is a cloud-based system where employees can complete tasks like entering time, creating reports, managing purchases, and many other HR and finance tasks.
Software & Application Directory
Key Communication Tools
Zoom & Zoom Phone: Online meetings, calls, & texting
Schedule, join, and host meetings anywhere on any device with Zoom. Zoom Phone is your University phone for calling and texting.
Access your University email in Outlook. Send emails, schedule meetings, and more. Use Microsoft Teams to chat instantly, store and share files, meet, and collaborate.
The Fountain: Employee news, info, & events
Stay in the loop! Click The Fountain icon on your University computer, or download the Microsoft SharePoint mobile app.
Sign up for emergency text and email notifications through StarAlert. Click the Gold Folder icon on your University computer to open the digital 911 guide with emergency resources.