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How to Manage Call Queues
Zoom Phone allows admins to manage their call queues by adding or removing members, modifying hours, holiday hours, overflow options, and automatic recording. ... zoom-phone ... calls . You can also set business hours to span past 11:30 PM. This could be used for call queue members that work night shifts. You can also set business hours in increments of 10 mins by manually
Outlook - Import Outlook Email Signature (Mac)
/starid/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data/Signatures
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Access Your Old Adobe Sign Account
On December 18, 2023, new accounts were created for all Adobe Sign users that will now use their firstname.lastname@mnsu.edu email account as their primary identifier. This change enabled additional ... On December 18, 2023, new accounts were created for all Adobe Sign users that will now use their firstname.lastname@mnsu.edu email account as their primary identifier. This change enabled additional
Net booting or Imaging an Apple Computer
Overview
This article goes over the steps to net boot an Apple computer.
Resolution
Provided below is instructions for how to Net Boot an Apple computer
Turn off and plug in the Apple
D2L Brightspace: Download Assignments Submissions
steps 7. to 10. for each page of submissions.
Check the box in the top left corner of the submissions table to select all of the submissions on the page.
Click the Download icon at the top of
Microsoft Always on VPN
Question
What is always on VPN?
Overview
Microsoft Always on VPN (AoVPN) is a VPN service for Windows 10 and 11 that allows you to securely connect to MSU, Mankato's network and function as
Slow Speed Using VPN
Question
How can I check the speed of my Internet?
Overview
Typically, slow VPN performance is caused by the customer's slow Internet connection. A minimum of 12 Mbps Internet connection is
How Can I Use LanSchool?
the instructor control of student computers. The following are some of the features this software contains
Display a student's screen to the class over the projection system.
Blank screen
Zoom App Not Updating
If Zoom app is not updating or you are not on the current version of Zoom, please follow these directions. ... zoom-phone ... . If Zoom app is not on the latest version 5.15.18551, or if Zoom App says it is up-to-date but you are on an old version, please follow these steps:
Open Software Center. Search > Software
Outlook - Export OST or Archive on Mac
. Please do not interrupt the process. The file it creates may be larger than 1GB in size. Our test case created a 2.68GB file and it took roughly ten minutes to complete. Your results may vary.
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Verify that I am connected to the Always on VPN
Question
How do I know if I am connected to the Always on VPN?
Overview
There are a few ways to view this, but this is probably the easiest method:
In the notification area down near
D2L Brightspace: Change Name
dashboard, click Account Management.
Then click Name and Address info.
Click the Edit link and follow the steps to add a preferred name. Your preferred name will update in D2L Brightspace in 15 minutes.
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Remote Assistance Teamviewer
member.
Every TeamViewer session is encoded with a 1024bit RSA Private/public Key Exchange and 256 Bit AES system.
Detailed information about the security of TeamViewer.
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Setup Outlook with a Department E-mail Account
Faculty and Staff: StarID@minnstate.edu
You may need to repeat step 11 again if it prompts for your login information. If not proceed to step 13
Click Finish
Close any open
Dell Hardware Diagnostic Test
Question
How do I run diagnostics on my Dell computer?
Overview
For Dell computers, open the link: https://www.dell.com/support/article/us/en/19/sln114988/dell-diagnostic-tools-to