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How to Connect to MavLABS
Click on Connect on the specific computer that you want to access. For example: acc-fh139-12
Click on Download and open the downloaded file. The following dialogue box will pop up
Digitizing Media
, Wissink Hall 121 or the IT Solutions Kiosk located on the first floor Wigley Administration Building
Identify the following information:
Title(s) of all purchased or faculty made videos and
Request for RSO Email Account
Question
How can I make a student RSO account?
Overview
RSO or recognized student organization have to contact Michelle Harvey in Student Activities. She will put in a request for me
D2L Brightspace: About Saving/Exporting Course Materials
students' submissions?
Overview
The guide below shows you how to save course materials outside of D2L Brightspace including:
Assignment Submissions
Discussion Posts
Export Course Materials
Grades
Quiz Attempts
Save Courses from Inactivation/Deletion Process
Request Help
Find IP address on Mac OS
Question
How do I figure out what my IP address is on Mac?
Overview
To find your IP address
Open the Apple menu and click on System Preferences…
Either double-click on the Network
Guest Wi-Fi Access
setting up a wireless connection please contact the IT Solutions Center via one of the following methods:
Walk-in: lower level Centennial Student Union and 1st floor Memorial Library (near the MavPRINT stations)
Phone: 507.389.6654
Email: itsolutionscenter@mnsu.edu
Hard Drive Full After Windows Reinstallation
Question
How do I remove Windows.old files from my computer?
Overview
In Windows Search Menu, search for Disk Cleanup
Select Clean up system files. The program will restart
Click
Request a New Shared Mailbox
Question
How do I request a shared mailbox?
Overview
To request a new Shared Mailbox, please have a staff member submit the following information to IT Solutions Center
The 2 or 3
Qualtrics: View File Upload responses in Qualtrics
Qualtrics Project that has the File Upload question.
Click the Data & Analysis tab.
Assure a Yes response to the File Upload question.
Click the down arrow in the Actions column.
Click View
Remove From Email List
Overview
A student who has graduated may still be receiving emails from MNSU by mistake.
Resolution
This typically means they have a forward in place. Provide the user with the necessary
Check for Local Administrator Rights on Windows
Question
How do I tell if I am an administrator on my PC?
Overview
Select the Windows Start button, then select the account button, then select the Change Account Settings option as
Student Adobe Access from Campus Computers
Process for students to access Adobe from a campus computer ...
NOTE: If you do not have an account, please create an account from the Adobe Website or from the login screen
All Adobe products on that machine are available for use during that login session
FlexSync Classroom: How to Control your Camera
Question
How do I control the camera in FlexSync Classrooms?
Overview
On the small classroom touch display, select Camera.
Use the preset controls or customize
Share Voicemail Inbox Access
Question
How do I share my voicemail inbox with someone?
How to share your own voicemail inbox
Sign in to the Zoom web portal.
Click Phone.
Click the Settings tab.
Next to
Back Up Outlook Rules (Windows)
rules listed here will be backed up, not just the selected rules
Click Export Rules
In the File name box, type the path and file name for the set of rules that you want to export (i.e