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Wrap-Up Time

call, toggle out of the queue until you are finished and then toggled back in.  From the Zoom App, go to Profile - Receive Shared Calls - Toggled the queue button off Once you are done with your wrap-up, you can toggle the queue button back on      Request Help

Receive Call Queue Calls

Being part of a call queue allows you to opt-in or opt-out of receiving queue calls. ... Overview If you are part of a call queue and you want to receive calls for that queue, please opt-in to receive calls by following the directions below.  Resolution Open the Zoom App

Hide Incoming Calls While in a Zoom Meeting

zoom-phone ... , you can do so by going to:  Click on your Picture on the top right in the Zoom App  Select Settings Check the box next to Hide incoming calls while in a Zoom meeting  Request Help

MavPRINT Locations

student-printing ... Printing Services Preska Hall Near Mailboxes Preska Front Desk Trafton Science Center East, 1st and 3rd Floor

Change Default Email Address to mnsu.edu

into Profile. Sign in with your StarID and StarID password. Select Office 365 Contact. Click on the contact card you would like to change, by clicking on

Instructional Design Definition and Services Offered

michael.manderfeld@mnsu.edu, or call 2773. Support requests can also be submitted online at https://servicedesk.mnscu.edu/cherwellportal/mnsu, by email at servicedesk@mnsu.edu?, by phone at (507) 389-6654 or in person at the IT Service Desk on the third floor of the Memorial Library.

Request additional functionality in Adobe Sign for your Group

Additional functionality in Adobe Sign for group processes are available and include: Library Templates, Workflows, Bulk Sending, Web Forms, Custom Settings ... Additional functionality in Adobe Sign for group processes are available and include:  Library Templates Workflows Bulk Sending Web Forms Custom Settings Submit a request for

JSTOR Login Issues

JSTOR provides access to more than 12 million journal articles, books, images, and primary sources in 75 disciplines. https://www.jstor.org/ ... Question I am unable to login to JStor, who can I contact? Overview Have user reset password first, wait a few minutes and then try again. If issues persists, please have user fill out a request to contact Library Services here https://libguides.mnsu.edu/c.php?g=934760 Request Help

Outlook - Import Addresses from the Junk Email Filter Lists (Windows)

Question How do I import addresses from the junk email filter list? Overview Import e-mail addresses into your Junk E-mail Filter Lists (PC) Open an email Click the Message tab In

Azure Downloads Fails to Install

project ... Question What can I do if my Azure download fails? Overview If you are experiencing issues with software downloading through Microsoft Azure Education, please contact Microsoft directly for support on their Plans Support website. Request Help

Link Shortening: Accessing Statistics of Shortened Link

Question How do I check the statistics of a link I shortened using link.mnsu.edu? Overview Login to link.mnsu.edu using your StarID and password Hover your pointer in the Actions box

Outlook - Copy Outlook Email Signature (Mac)

Question How do I copy my Outlook Signature for Mac?   Overview 1. In the Finder go to /Users/starid/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data

Transfer Active Call Directly to a Voicemail Box

Question How can I transfer or forward a call directly to someone's voicemail box?  Overview Zoom Phone App:  When on an active call, select the Transfer button Type in the extension

D2L Brightspace: About Sharing Course Materials

Question How do I share my D2L Brightspace course with another faculty or Teacher's Assistant(TA)? Overview There are two recommended options to share materials in D2L Brightspace: Export/Import a course package Shared development course   Request Help

MuseScore - Install

Question How do I install MuseScore?  Overview To install MuseScore on a chromebook, please follow the Website's directions   Request Help