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MavConnect Error "Expired Session: Your MavConnect Session has been Expired

  1. Knowledge Base
  2. Software and Application Support
Overview If a user is experiencing the error "Expired Session: Your MavConnect session has been expired" please follow the steps below.  Resolution Try using a different web browser

Opening Software Center Windows

  1. Knowledge Base
  2. Software and Application Support
Question How do I access programs in Software Center? How can I install programs on my campus owned PC computer? Overview Press the Windows Key on the Keyboard or Press the windows

D2L Brightspace: Change the Start and End dates of a course

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
. To change a Start of End date, click the date entry box and select a new date. Click the Save button at the bottom of the page.   Request Help

ResLife Connectivity Issues

  1. Knowledge Base
  2. Network and Communication
  3. Apogee
Question My wifi is not working in the dorms, who can I call?  Overview All issues with networking in the resident halls including Stadium Heights, Crawford, McElroy, Preska and Julia Sears

D2L Brightspace: Save discussions Threads and replies

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Discussions Topic you wish to save. Copy and paste threads and replies into a Microsoft Word or other text document you wish to save. Save the text file to your choice of locations or folders on your device or OneDrive.     Request Help

MavPRINT Refund Request

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
print ... Question My print out didn't print properly, what should I do? Overview Create a new Cherwell Incident Record customer's StarID Record the approximate date, time, and location of the

Net booting or Imaging an Apple Computer

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
Overview This article goes over the steps to net boot an Apple computer. Resolution Provided below is instructions for how to Net Boot an Apple computer Turn off and plug in the Apple

D2L Brightspace: Create a Quiz using the Question Library

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Library. The Browse Question Library page will appear with a list of section titles.  To import questions from another quiz instead, select the Source drop-down menu and choose the title of

Log into the Mav Life App as a Current Student or Employee

  1. Knowledge Base
  2. Software and Application Support
Question  How do I download Mav Life? How do I log into Mav Life? How do I log in to Mav Life as a current student or employee?  Overview  Download the mobile app from Google Play or

Zoom Web Conferencing Solution

  1. Knowledge Base
  2. Video and Digital Media
  3. Zoom
staff recordings are saved for 365 days o Student recordings are saved for 180 days o Everyone can permanently save recordings to MediaSpace Connect with almost any latop, tablet, or

Remote Assistance Teamviewer

  1. Knowledge Base
  2. Software and Application Support
Question How do I use remote assistance? What is TeamViewer? How do I download TeamViewer? Overview TeamViewer is the software we use to remotely connect to your PC to help solve tech issues

Accessing ISRS on University Owned Machine

  1. Knowledge Base
  2. Data and Reporting
Question How do I access ISRS on my MNSU computer?  Overview These instructions presume you are accessing ISRS on a machine from which you have previously used to access ISRS on campus

D2L Brightspace: Question Library

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
reuse within a course. How can I use the Question Library? As a best practice for storage, organization, and easy access, we recommend that you create all your questions using the Question Library

D2L Brightspace: MavPASS Leader or SCoT Observer Course Access

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question My course is participating in the MavPASS program, how do I get the MavPASS Leader access to my course materials and classlist? I am completing an observation with the Students

D2L Brightspace: Instructor Access

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
://mnsu.learn.minnstate.edu/ Login with your StarID and Password. Locate your courses in the My Courses widget or the Course Selector waffle icon. What does Instructor of Record mean? To be