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Controlling Desk Phone (Yealink) Calls Using The Zoom App

Call Control replaces Cisco Attendant Console to be able to control the same call from a desk phone and/or the Zoom app simultaneously. This can be very helpful for managing calls most conveniently ... Question Is there a way to use the Yealink phone and control the call using the Zoom app to record, hold or transfer a call? Instructions The Zoom App and Yealink phone can be linked

Multi-Factor Authentication - Automatic Enrollment

-Factor Authentication.   Multi-factor enrollment requires a customer to switch back and forth between a computer and their mobile device. Sections labeled Computer need to be performed on a

SMS (Text Messaging) FAQs on Zoom Phone

FAQ for Zoom Phone SMS ... Frequently Asked Questions for Zoom Phone SMS Texting This is intended for Staff and Faculty Accounts Only. This is not for Student Zoom Accounts. *Please note that Minnesota State University

Captioning Media

Question Questions related to article here Overview Guidelines and information to submit your captioning request: Contact IT Solutions through one of the following: Self-Help

Using SMS (Text Messaging) on Zoom Phone App

How to send and receive SMS messages using the Zoom Phone app. ... Question How can I send a test message using my Zoom Phone   Overview This is intended for Staff and Faculty Zoom Phone accounts Only. This is not for Student Zoom Accounts. NOTE: SMS

Remote Connection to a Common Desktop using WorkMSU - Macs

Question How can I access ISRS when off campus? How can I access MavDISK when I'm at home? How can I use FileMaker Pro when I'm not on campus? What is WorkMSU? How do I connect to WorkMSU using a

Shared Mailboxes Setup

migration to Single Tenant and the way Minnesota State does permissions for shared mailboxes, some things have changed from the past.  We have to specify a primary type (employee or student) for the group

Enable Live Transcription on Zoom Phone

This article explains how to enable live transcription for meetings and video calls. ... Question How do I enable live transcription in Zoom?  Overview Mobile App: Sign in to the Zoom desktop client. On the top right, click on your profile picture or name initials

How to Change Your Primary Number on Zoom Phone

Use this article to change your primary number for your Zoom Phone if you are linked to more than one phone number. ... Question How do I change my primary number on my Zoom Phone?  Overview If you more than one direct phone number, you can change the primary number. The primary number shares the same line as

ISRS gives a side by side configuration error

I am getting the following error when I try running ISRS, The application has failed to start because its side-by-side configuration is incorrect. please see the application event log or use the command-line sxstrace.exe tool for more detail.. What can I do to fix this? ... doesn't have Visual Studio C++ 2005 x86 installed. 1.     Navigate to one of the following locations. 1.     MavDISK (on campus): 1.     Press the windows key and the R together on the keyboard to