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MavAPPS for Chromebook

Question How do I access MavApps from a chromebook or chrome device? **MavAPPS is only available for Students and Faculty** Overview NOTE: MavAPPS is currently only available if you

Microsoft Always on VPN

Question What is always on VPN? Overview Microsoft Always on VPN (AoVPN) is a VPN service for Windows 10 and 11 that allows you to securely connect to MSU, Mankato's network and function as

Zoom: Sign In on Windows with University Account

Question How do I sign into the Zoom application on Windows with my University Zoom Account? Overview Open the Zoom application. You can do this by searching for "Zoom" in the lower left

Find Media Access Control (MAC) address on PC

Question How do I find my MAC or physical address of my Network card on a PC from the command line in Windows 10? Overview Right-click the Windows button in the lower left corner

Office Shared Computer Activation - Computers in Campus Computer Labs

Question How do I activate Office 365 Pro Plus Shared Computer? Overview The steps below will need to be taken by everyone the first time using a computer in a campus computer lab with

How to Use Traka Keybank

Question How do I use Traka Keybank? Overview Check out rings Present your MavCARD to the reader. You will hear a click and the door should unlock Identify the ring you are

Turnitin: How to submit and view a Turnitin Similarity Report in D2L Brightspace Assignments (Students)

Question How do I submit and view my Turnitin Similarity Report in D2L Brightspace Assignments (Students). Overview NOTE: Your instructor has to enable Students to view the report in order

Log In to Scholarship Finder as a Student Applicant

Question How do I log in to Scholarship Finder as a student applicant? Overview Students who have been newly admitted, are current students, or attended classes at Minnesota State Mankato

How to Print to PDF File on Windows

Question How do I print to a PDF file? Overview Many Microsoft Office Apps and other apps can conserve printing by printing to a .PDF file. Than you can upload, email, or keep a

Outlook General Troubleshooting

Question Outlook is not updating my emails, how do I resolve this? Overview Occasionally, it is necessary to rebuild the cache of an Outlook data file to resolve issues that are happening

Call Blocking on Zoom Phone

Question I need to block a number that has been spamming me, how can I do that? Overview This section covers how to block a call and how to manage blocked calls. Block a Call

Slow Speed Using VPN

Question How can I check the speed of my Internet? Overview Typically, slow VPN performance is caused by the customer's slow Internet connection. A minimum of 12 Mbps Internet connection is

Troubleshooting WorkMSU.rdp connection

Question WorkMSU isn't working, how do I fix the issue? Overview If a user encounters issues when attempting to use WorkMSU, see troubleshooting below: Connection Was Denied Error

Turnitin: Submit a file to Turnitin.com on behalf of a student

Question How to submit a file to Turnitin.com on behalf of a student? How do I submit a file to Turnitin outside of D2L Brightspace Assignments? Overview First, assure you've completed the

D2L Brightspace: Cannot Edit a Rubric

Question Why cant I edit my rubric? Overview When a Rubric is associated to an Assignment submission folder or a Discussions topic and has been used to evaluate a thread or submission, it

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