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MNSU Mac Printers

Overview Before trying to add a network printer to a computer please make sure that permissions have been granted to that user for the desired network printer. Please contact the Service Desk to

How to Find a Lost iPhone

up from bottom of the watch face. It should show your iPhone at the top as Connected in green text.   Tap the Find iPhone button in the bottom left corner. This will create a sound from your phone, and you can locate it.

Change Default Email Address to mnsu.edu

Mankato website.  It says I don't belong to a group that has access.  How do I fix that? Overview Note: If your contact primary email is already set to the @mnsu.edu address you don't have to

Student Employee EPiServer Authentication

Student employees with access to the EPiServer content editor must use <starid>@minnstate.edu. ... Student employees with access to the EPiServer content editor must use <starid>@minnstate.edu. Students using <starid>@go.minnstate.edu to log in to EPiServer WILL NOT be able to access the content editor.

Bitlocker Recovery Key

Question My computer will not boot and says I need a recovery key, what can I do?  Overview If you see a prompt similar to this, please contact the IT Solutions Center

University Communication Tools

A a comprehensive guide of resources to help University faculty and staff best communicate messages to their audience about emergencies, news, events, or other announcements. ... Question How do I communicate campus-wide messages? How do I share information with the campus audiences? What communications tools are available for marketing campaigns? Quick links

Request for RSO Email Account

Question I’m a student and looking to make a RSO account?  Overview   RSO or recognized student organization have to contact Emi Menk in Student Activities.  She will put in a request for

Alcohol Wise Student Login Issues

Question How do I get support for issues with Alcohol-Wise  Overview An error may occur during login to the Alcohol-Wise class from Student Health Services. If their primary contact email

Manually freeze/thaw machines in Deep Freeze

Overview How do I thaw a Deep Freeze machine?  What are the keyboard commands to thaw or freeze a Deep Freeze machine. Resolution Windows Log into the Windows. Press Ctrl, Alt

ISRS Login Issues

Question My ISRS account also is not allowing me to log on. Where can I get help? Overview If you are experiencing issues logging into ISRS/Uniface, try the following steps: Delete the

D2L Brightspace: Upload Documents Directly from OneDrive (Instructors)

Question How do I upload documents from my OneDrive to D2L Brightspace? Overview Teacher and Teacher's Assistant users can upload and share Office 365 OneDrive documents with students in the

Multi-Factor Authentication - Automatic Enrollment

365 or Microsoft Office apps, you have been enrolled in Multi-Factor Authentication for additional security protections.  Please follow the instructions below to complete the setup process for Multi

Customer Request for Surplus Pickup From Their Office

Question How do I arrange for IT to pick-up a computer for surplus? Overview Contact the IT Solutions Center at (507) 389-6654 or itsolutionscenter@mnsu.edu Provide the IT Solutions

D2L Brightspace: Submit a request for third-party software integration

Question My publisher says their software integrates with D2L, how do I make that work? The online workbook I use says it does "grade sync" to D2L grades, how can I set that up? How do I

D2L Brightspace: Change Email Address

be changed. Here is some information to help you navigate your email (MavMAIL/Office 365) connected to D2L Brightspace.   Most faculty, emeritus, and some teacher's assistants will notice they