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OneDrive - Open a Shared Document

  1. Knowledge Base
  2. Email, Calendar, and Storage
document has been shared with you Click on the Open button in the body of the e-mail   You will be brought to a login page shown below.  Type your StarID into the username field and click Next so

How to Use Zoom Phone Assistant

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
  4. Call Queues
. Sign in to the Zoom web portal. In the navigation menu, click Settings, then click the Zoom Assistant tab. Click the toggle  to enable Zoom Assistant if it’s not enabled. Select Phone

Request MavDISK Course Folder Creation

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MavDISK
classes: GIS100_01 GIS100_02…”   The course will be put in the term folder on MavDISK: \\mavdisk\msu\course folders\Fall23\GIS100_01 The access for the folder is handled automatically from enrollment data.

Krypton: Set Password

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Krypton
Question How do I reset my Krypton account password? Overview Open a web browser. Navigate to Campus Account Settings. Log in using your StarID and StarID password

Connect to a Department or Group MavDISK Folder on a Mac

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MavDISK
your mac.      NOTE: If you are off campus, you will need to install and use the Cisco AnyConnect VPN client. Select Finder from your dock Select Connect to Server.... from the Go menu

Map MavDISK or Department Drive On Mac

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MavDISK
instructions below to map a drive to MavDISK. c. Off-campus - Mapping a drive letter - requires you to first connect to the VPN service which makes your computer work as if it's on campus (Instructions

Connecting to Krypton

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Krypton
server is: krypton.mnsu.edu If you are off campus you will need to use the VPN.  You can get the VPN information in the following FAQ: Windows Mac Windows: Map Network Drive

Map MavDISK or Department Drive on State-Owned Windows Desktops and Laptops

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MavDISK
.  The M: drive connect to your personal MavDISK folders, and the N: drive maps to departmental group folders. Below are instructions to map drive letters to MavDISK on non-state-owned Windows

How to Manage Call Queues

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
  4. Call Queues
to leave messages in the call queue's voicemail, change the Overflow setting to route to the current extension's voicemail inbox. Alerts Notification: Set up email notifications for call queue real

D2L Brightspace: Find a Student Who Has Disappeared From a Class

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
these steps to request enrollment: Submit a ticket by emailing itsolutionscenter@mnsu.edu Indicate that you Request manual Student enrollment in a D2L course to restore grade book, assignments