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Adobe Creative Cloud Account Request - Faculty/Staff

Process to request Adobe as a staff, faculty or student worker only ... the webpage to install Adobe CC Open Adobe CC on your computer and login with your Adobe ID. From here, you can download any applications you may need You can use this account to install Adobe on two separate computers Request Help

Cisco Jabber Client: Call Center Initial Setup

Question How do I get my Cisco Jabber setup for a call center? Overview NOTE: These directions are for Call Center Users only After the number has been provisioned and Jabber has been

VPN Client Installation

Question How do I setup the VPN client? How do I connect to MavDISK or MavPRINT from off campus? Overview You can connect to the Virtual Private Network (VPN) client software using your

Adobe Software Access for Students

Question How do I request Adobe access as a student? Overview  There are a few options to requesting access to Adobe for Students Students can login to classroom machines using MavLabs

Unable to Connect to ISRS from VPN

ISRS ... Question When I connect my laptop through VPN, I can't use Uniface (ISRS)    Overview After connecting to VPN with a state-owned computer, ISRS (Uniface) does not work.   Before the

Troubleshooting WorkMSU.rdp connection

Question WorkMSU isn't working, how do I fix the issue? Overview If a user encounters issues when attempting to use WorkMSU, see troubleshooting below:   Connection Was Denied Error

Check Voicemail From Off Campus

Question How can I check my voicemail messages from off campus?   Overview To check university voicemail messages from an off-campus phone:  Most mailboxes have been set up to deliver

Adobe Error - You Don't Have Access to Manage Apps

Question How do I fix the error "You don't have access to manage these apps?"  Overview If a user is logging into creative cloud and cannot download any apps with the error "You don't have

Connecting to eduroam with Windows 10

internet ... Question How do I get eduroam to work? How do I login to eduroam? What Wi-Fi network should I use? Overview eduroam is the preferred Wi-Fi network for students, faculty, staff and

MediaSpace - Create Recording

Question How do I record videos through MediaSpace? Overview Navigate to https://mediaspace.minnstate.edu Login using your StarID and Password Click the Add New button Click Kaltura

Remote Assistance Teamviewer

Use this article to get remote assistance through Teamviewer ... Question How do I use remote assistance? What is TeamViewer? How do I download TeamViewer? Overview TeamViewer is the software we use to remotely connect to your PC to help solve tech issues

Installing and Running the Cisco VPN for Windows

Question How do I setup the VPN client? How do I connect to MavDISK or MavPRINT from off campus? Overview You can connect to the Virtual Private Network (VPN) client software using your

D2L Brightspace: Import Grades to eServices for Final Grade Posting

import ... Question How do I post my grades from D2L Brightspace directly to eServices? Overview Faculty have the option of importing final grades from D2L Brightspace for final official grade posting

MavPRINT Two-Sided Printing

sides NOTE: Notice how the icon changes in the upper right corner One sided (Simplex) Two Sided (Duplex) Click on OK Click Print Note: When you change to two-sided printing, it will remain for the duration you are logged into the campus lab computer. Request Help

OneDrive - Open a Shared Document

document ... document has been shared with you Click on the Open button in the body of the e-mail   You will be brought to a login page shown below.  Type your StarID into the username field and click Next so